Hello All
Thank you to everyone who responded to my request for information about
how you conduct shelving reviews. I have received some interesting and
useful replies.
Briefly here is a summary of the main points;
All apart from one undertook the review themselves. One university used
an outside company to facilitate part of the review.
The purpose of conducting the review was to find out how long it took to
shelve book s, to improve the process, improve staffing and for
benchmarking.
All used a similar methodology. Slips were put in a sample of the books
at the time of return and the time and date was recorded. The person
shelving the book, then recorded the time and date when the book was
shelved.
The survey was usually conducted over a one week period.
As well as looking at the return to shelf time of returned books,
reviews also looked at books picked up in the library and shelf tidying.
It was important to consult with all staff involved in the shelving
process. Most reviews had a team approach and some used the shelving
supervisors to advise on how to conduct the review. Shelving supervisors
also advised about decisions about regarding changes. One library used
focus groups to gather information about the shelving process.
It was felt to be a worthwhile exercise and has resulted in improved
return to shelf times.
Kind regards
Sue
Sue Marshall
Subject Librarian (Business & Engineering)
Lanchester Library
Coventry University
Gosford Street
COVENTRY
CV1 5DD
Tel 024 7688 7541
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