We have the same problem at University of Hertfordshire. We have yet to hear from CUP.
Karen
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Information Resources Manager
Learning & Information Services
University of Hertfordshire
-----Original Message-----
From: An informal open list set up by the UK Serials Group [mailto:[log in to unmask]] On Behalf Of Dominic Benson
Sent: 20 November 2008 16:49
To: [log in to unmask]
Subject: Re: [LIS-E-RESOURCES] Fwd: Re: CUP Athens not working off campus
Jez
I confirm the fault via AthensLA. I can connect via a federated search
(Webfeat Express). Web of Knowledge was also flakey earlier but working
now.
(CJO error: 503 Service Temporarily Unavailable
The server is temporarily unable to service your request due to
maintenance downtime or capacity problems. Please try again later.)
Warmest regards,
Dom
--
[log in to unmask]
Electronic Resources Librarian
Brunel University Library, Uxbridge, Middlesex, UK, UB8 3PH
Tel: +44(0)1895 266143; fax: +44(0)1895 269742
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Jez Clark
Sent: 20 November 2008 16:06
To: [log in to unmask]
Subject: [LIS-E-RESOURCES] Fwd: Re: CUP Athens not working off campus
Bob
I've just spoken to CUP and they were very evasive about what the
problem might be, suggesting the problem was Athens/Eduserv's end, not
theirs! I pointed out that we didn't seem to have problems with Athens
access to other publishers websites, and that this was not the first
time we have had problems with Athens access to CUP content this year,
but they didn't really address this! Have posted something on the
lis-e-resources list about it, which normally gets publishers moving!
Jez
>>> Jez Clark 20/11/2008 15:45 >>>
Hi Bob
CUP again! I'll look into this and get back to you...
Cheers
Jez
>>> "Bob Burns" <[log in to unmask]> 20/11/2008 15:12 >>>
Hi Jez,
I'm up at Lincoln's Inn Fields this afternoon. A law academic has just
e-mailed to say he's getting an error message when he tries to log into
CUP journals off campus. I've checked & it looks as though he's correct.
Could you check with CUP &/or Athens please?
Thanks,
Bob
lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups
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lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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