Dear colleagues,
I am looking for evidence of the impacts of introducing electronic tickets, replacing traditional paper tickets, on bus, metro and tram in urban areas. I would highly appreciate any references or evidence you can share with me on the following two topics.
1. Financial impact, particularly in relation to revenue protection, fraud reduction and reduced counterfeiting
2. Evidence of efficiency gains. Benefits to passengers and operator - if any - of for example quicker boarding and alighting
Thanks in advance,
Nils
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Nils Fearnley
Transportøkonomisk institutt
(Institute of Transport Economics)
Gaustadalleen 21, 0349 Oslo, Norway
Tel (+47) 22 57 38 61
E-mail [log in to unmask]
www.toi.no
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