I would also be interested in any responses/ideas; also does the
company/authority have to state that phone calls may be recorded? I
would suspect that to make it fair under Data Protection legislation you
should do this but does anyone know if it is actually stated anywhere
that you have to do this in all circumstance - personal to business,
business to business, private or public? Without the terms reasonable or
best practice.
Toby
Toby Davison | Records, Archives and Information Manager | Together
Trust | Schools Hill | Cheadle | SK8 1JE | Tel: 0161 283 4848 | E-Mail:
[log in to unmask] | www.togethertrust.org.uk
-----Original Message-----
From: The UK Records Management mailing list
[mailto:[log in to unmask]] On Behalf Of Alison
Ross-Dow
Sent: 03 July 2008 13:56
To: [log in to unmask]
Subject: retention of telephone recordings
Apologies if this has been covered before.
Can anyone assist with how long telephone recordings need to be kept? I
am
aware that it is actually the subject of the recording which should have
the retention period applied to it, but I am not sure that is practical.
How do others manage this? I have also heard a rumour about new guidance
from the FSA and wondered if anyone knew if this applied to local
government?
Thanks
Alison Ross-Dow
H&F Council
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