Emily
I'm not sure what you mean by :
DOIs - Colin MacLean raised the issue of DOI links not resolving to the
appropriate article. We think this is because the article hasn't yet
been loaded onto Wiley InterScience.
If I try to access a Plant Pathology paper using
http://dx.doi.org/10.1111/j.1365-3059.2007.01691.x
I get a 'page cannot be displayed' message. Yet if I go into Plant
Pathology on the InterScience site I can retrieve the paper by browsing,
so it is in fact there.
Please can you clarify - and give us some idea of when these problems
are likely to be fixed?
Best wishes,
Liz
Liz Allsopp
Librarian
Rothamsted Research
Harpenden,
Herts AL5 2JQ UK
Tel: +44 (0)1582 763133 x2657
Fax: +44 (0)1582 760981
E-mail: [log in to unmask]
WWW: http://www.rothamsted.bbsrc.ac.uk/
Rothamsted Research is a company limited by guarantee,
registered in England under the registration number 2393175
and a not for profit charity number 802038.
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Gillingham, Emily -
Oxford
Sent: 01 July 2008 18:14
To: [log in to unmask]
Subject: [LIS-E-RESOURCES] Update on Wiley InterScience
Dear all - Here is an update on some of the issues raised today about
the Wiley InterScience transition:
Downtime - The site went down and was unavailable for a short time this
afternoon and last night, UK time. We have now identified the same
cause of both these periods of downtime and are therefore able to fix it
to prevent it occurring for this reason again.
Access to subscribed journals - if you find that your access to
particular titles is not set up, such as for non-Collection titles, then
please submit your request via our Customer Services site as I
suggested: http://www.interscience.wiley.com/support. This serves two
purposes; 1) it will get your problem fixed and your access set up as
you need it, and 2) it will enable our engineers to judge whether there
is truly a pattern in the types of requests we're getting and therefore
will help them to find a generic fix if there is.
OpenURL linking - we are working on this so that OpenURL / SFX links to
Blackwell Synergy pages are redirected to the nearest equivalent page on
Wiley InterScience rather than the homepage as is happening now. The
fix may take a few days so apologies for this. Links to the Blackwell
Synergy URLs which are constructed like so
http://www.blackwell-synergy.com/loi/jan are working.
Athens - we are working to resolve this so that authentication works for
all journals. It currently seems to work for some journals and not
others.
Google Scholar - Lesley Crawshaw pointed out that yesterday Google
Scholar search results weren't resolving to articles on Wiley
InterScience for Blackwell journals. This was because yesterday Google
chose not to search the site. We are checking that they are now
indexing the site as promised.
DOIs - Colin MacLean raised the issue of DOI links not resolving to the
appropriate article. We think this is because the article hasn't yet
been loaded onto Wiley InterScience. As I mentioned, there is still
some content which we are working through to upload and this can be
found on our transition site:
http://www.interscience.wiley.com/transition
Site activity - Just for your information I wanted to give you some
feedback about initial activity on Wiley InterScience now that we've had
one day with the added 1.6 million Blackwell articles. Since yesterday
the response times have improved with 99% of pages being served in less
than 2 seconds, usage is up 77% over the same period last week, and
content delivered to customers is up 60% over last week, alongside the
43% increase in content on the site. Once we have resolved these final
access, linking and content issues, we will of course expect this to
rise still further.
If there are any other errors you'd like to report then please submit
them via our Customer Services site as that way we can monitor them,
report on them, fix them, and respond directly to you about them.
Best wishes, Emily
_______________________________________
Emily Gillingham
Director, Library and Institutional Marketing
Wiley-Blackwell
John Wiley & Sons
9600 Garsington Road
Oxford OX4 3EL, UK
Tel: +44 1865 476425
Fax: +44 1865 471425
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lis-e-resources is the new name for lis-e-journals from the 1st July
2008
lis-e-resources is the new name for lis-e-journals from the 1st July 2008
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