Position Title: Junior Support Consultant
Start date: August / September 2008
Location: Edinburgh
Salary: £18k-£22k
Description
===========
GeoWise creates innovative software to simplify and enhance the management
and presentation of geography and statistics in Rich Internet
applications. Our award winning InstantAtlas software is widely used in
the UK and abroad.
An exciting opportunity has arisen to join our Support team due to
expansion. The Support team participates in a wide range of activities
including the delivery of pre- and post-sales support, customer support
and software testing.
The successful candidate will be working within the Support team, liaising
with senior management and in contact with clients, mainly by phone and
email. Testing our different software products will be a significant part
of the role.
Roles & Responsibilities
========================
1. Software testing following and developing existing test plans
2. Deliver post-sales support activities
3. Participate in the design & delivery of customer solutions
4. Support pre-sales activities
5. Writing software documentation
6. Deliver training
To be eligible for this position you need:
===========================================
• Degree or Masters in numerical or geographical discipline
• Experience using desktop GIS software such as ESRI or MapInfo
• Experience using Microsoft Excel and/or Access and/or SQL Server
• Strong communication skills
• Well organised and methodical approach
• Strong data manipulation and problem solving skills, ideally with
some knowledge of applications for socio-economic statistics
• Able to produce detailed and accurate work
• Able to work as part of a team
• Software testing experience advantageous
• You must already be eligible to work in the UK for a period of at
least 2 years
Occasional travel, most likely in the UK, may be necessary.
Benefits
========
Salary will be dependent on candidate and level of experience in a range
£18k-£22k. Other benefits include pension contribution after qualification
period and 23 days holiday per year.
To apply
========
Please send an email with your current CV attached to [log in to unmask] by
29th July 2008
For further information about the company please see www.instantatlas.com.
No agencies please.
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