Hi Chris,
We have the same problem - same error message. Did you get a response
from TurnitinUK? I have a job logged but it's pretty urgent.
Thanks,
Neil
____________
Neil McKeown
Learning Technologist
University of Bradford
BD7 1DP
(01274) 233288
> We are currently experiencing the same problems - when you attempt to
> create a new assignment, we see the following error:
>
> "Blackboard Integration Error
>
> Unable to create assignment.
>
> error: 430"
>
>
> I've been in touch with TurnInIn support about the problem, and they
> pointed me to the System Admin tab in Blackboard, Building Blocks, and
> the Properties page for TurnitinUK Assignment. This shows the following
> error:
>
> "Connection Status
> Failed
>
> Error Code: 431
> Error Message: Error trying to connect back to the Blackboard web
> service.
> Please check your Account ID and Shared Secret Key.
> If the problem persists, please contact the TurnitinUK HelpDesk with
> your Blackboard email address, the account id, and the error code and
> message below."
>
> I've forwarded this information to TurnItIn support, and they are
> currently investigating the problem. I will post again when we have a
> solution. We have Blackboard 7.3.159.7.
>
> Regards
>
> Chris Boon
> IT Services - Senior ILT Support Analyst
> City College Norwich, NR2 2LJ
> Tel : +44 (0)1603-773659
> e-mail : [log in to unmask]
>
> -----Original Message-----
> From: Blackboard/Courseinfo userslist
> [mailto:[log in to unmask]] On Behalf Of H Griffiths
> Sent: 23 January 2008 16:33
> To: [log in to unmask]
> Subject: Turnitin building bloc problem
>
> Dear all,
> Apologies for cross posting
>
> We have a problem with the Turnitin building bloc for Blackboard 7.2. It
> is
> repeatedly failing, which results in a *connection failed* error and an
> inability to create new Turnitin submission points. The only solution we
>
> have found is to restart the application - not very satisfactory;-)
>
> Does anyone have any suggestions or advise?
> many thanks
> Hilary
>
> ----------------------
> Hilary Griffiths
> e-Learning Support Officer
> Education Support Unit
> University of Bristol
> email: [log in to unmask]
> tel: 0117 9287057
>
> ---------------------------------------------------------
>
>
>
>
> Internet communications are insecure, therefore City College Norwich (CCN)
> does not accept legal responsibility for the contents of this message. Any
> views or opinions presented are solely those of the author and do not necessarily represent those of CCN.
>
>
>
> This email and any files sent with it are intended only for the named
>
> recipient and may be confidential. If you are not the named recipient please
> email the sender immediately then delete this message. You should not
> disclose the content, distribute or retain any copies of this message.
>
>
>
> City College Norwich, Ipswich Rd., Norwich, Norfolk. NR2 2LJ.
>
> http://www.ccn.ac.uk
>
>
|