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CALL FOR PAPERS
International Workshop on the Interplay between Usability Evaluation
and Software Development (I-USED 2008)
(Pisa, Italy, September 24th, 2008)
http://www.dsic.upv.es/workshops/i-used
In conjunction with the 2nd Conference on Human-Centred Software
Engineering (HCSE 2008)
Pisa, Italy, September 25-26, 2008.
MOTIVATION
Software development is highly challenging. Despite many significant
successes, several software development projects fail completely or
produce software with serious limitations, including (1) lack of
usefulness, i.e. the system does not adequately support the core tasks
of the user, (2) unsuitable designs of user interactions and interfaces,
(3) lack of productivity gains or even reduced productivity despite
heavy investments in information.
Broadly speaking, two approaches have been taken to address these
limitations. The first approach is to employ evaluation activities in a
software development project in order to determine and improve the
usability of the software, i.e. the effectiveness, efficiency and
satisfaction with which users achieve their goals. To help software
developers' work with usability within this approach, more than 20 years
of research in Human-Computer Interaction (HCI) has created and compared
techniques for evaluating usability. The second approach is based on the
significant advances in techniques and methodologies for user interface
design that have been achieved in the last decades. In particular,
researchers in user interface design have worked on improving the
usefulness of information technology by focusing on a deeper
understanding on how to extract and understand user needs. Their results
today constitute the areas of participatory design and user-centered
design.
In addition, the Software Engineering (SE) community has recognized that
usability does not only affect the design of user interfaces but the
software system development as a whole. In particular, efforts are
focused on explaining the implications of usability for requirements
gathering, software architecture design, and the selection of software
components.
However, the interplay between these two fields, and between the
activities they advocate to be undertaken in software development, have
been limited. Integrating usability evaluation at relevant points in
software development (and in particular to the user interface design)
with successful and to-the-point results has proved difficult. In
addition, research in Human-Computer Interaction (HCI) and Software
Engineering (SE) has been done mainly independently of each other with
no in substantial exchange of results and sparse efforts to combine the
techniques of the two approaches. Larry Constantine, a prominent
software development researcher, and his colleagues express it this way:
"Integrating usability into the software development process is not easy
or obvious" (Juristo et al. 2001, p. 21).
THEME AND GOALS
The goal of this workshop is to bring together researchers and
practitioners from the HCI and SE fields to determine the
state-of-the-art in the interplay between usability evaluation and
software development and to generate ideas for new and improved
relations between these activities. The aim is to base the determination
of the current state on empirical studies. Presentations of new ideas on
how to improve the interplay between HCI & SE to the design of usable
software systems should also be based on empirical studies. Within this
focus, topics of discussion include, but are not limited to:
- Which artifacts of software development are useful as the basis for
usability evaluations?
- How do the specific artifacts obtained during software development
influence the techniques that are relevant for the usability evaluation?
- In which forms are the results of usability evaluations supplied back
into software development (including the UI design)?
- What are the characteristics of usability evaluation results that are
needed in software development?
- Do existing usability evaluation methods deliver the results that are
needed in user interface design?
- How can usability evaluation be integrated more directly in user
interface design?
- How can usability evaluation methods be applied in emerging techniques
for user interface design?
- How can usability evaluation methods be integrated to novel approaches
for software development (e.g., model-driven development, agile
development).
PARTICIPANTS
Participants are accepted on the basis of their submitted papers. We aim
at 15 with a maximum of 20 participants. The intended audience is
primarily software engineering and human-computer interaction
researchers who are working with the theme. The workshop should also be
relevant for practitioners who have experiences with and ideas for
improving the interplay between HCI and SE.
RELEVANCE TO THE FIELD
The main contribution is the determination of state-of-the-art and the
identification of areas for improvement and further research. The HCI
field includes a rich variety of techniques for either usability
evaluation or user interface design. But there are very few
methodological guidelines for the interplay between these key
activities; and more important, there are few guidelines on how to
properly integrate these two activities in a software development process.
IMPORTANT DATES
Submission Deadline: 20th July 2008
Acceptance Notification: 15th August 2008
Camera-ready Deadline: 1st September 2008
Workshop: 24th September 2008
SUBMISSION PROCEDURE
Authors of papers must submit their papers by JULY 20. Papers should be
submitted in PDF-format to the workshop reviewing system at
(http://www.easychair.org/conferences/?conf=iused2008). Participants
will be notified before AUGUST 15 and subsequently the papers will be
made available to the workshop participants. Papers must describe
empirical studies of the interplay between usability evaluation and
software development.
Two types of submissions are solicited: full papers with up to 6 pages
describing substantial, completed work, and position papers with 2 pages
describing either results that can be concisely reported or work in
progress. Submissions must be clearly marked as one of these two types.
Both types of papers should be formatted according to the ACM template
for proceedings available at
(http://www.acm.org/sigs/publications/proceedings-templates). All papers
will be peer reviewed by members of the program committee with regard to
the relevance and originality of the work and their ability to generate
discussions among the participants of the workshop.
The workshop proceedings will be published on-line as part of the CEUR
Workshop proceedings series.
ACTIVITIED PLANNED AND OUTCOMES
Tentatively, the Workshop-programme (full day) is as follows:
- Introduction to workshop.
- A keynote speech by a recognized researcher in the field.
- Presentation of selected papers followed by limited discussion.
- The organization of the workshop participants around thematic groups.
- Reports from the groups and plenary discussion of main issues.
- Discussion of how to continue the work.
The outcome of the workshop is a collection of papers as well as a
presentation and discussion of the validity and significance of these
papers. We plan to contact key HCI/SE journals about their willingness
to produce a special issue on the interplay between usability evaluation
and software development based on the best papers from the workshop.
WORKSHOP CO-CHAIRS
Silvia Abrahao, Universidad Politécnica de Valencia, Spain.
Jan Stage, Aalborg University, Denmark.
Kasper Hornbæk, University of Copenhagen, Denmark.
Natalia Juristo, Universidad Politécnica de Madrid, Spain.
Effie L-C Law, ETH Zürich, Switzerland & University of Leicester, UK.
PROGRAM COMMITTEE
Scott Ambler, IBM Rational
Nigel Bevan, Professional Usability Services, UK
Cristina Cachero, Universidad de Alicante, Spain
Tiziana Catarci, Università degli Studi di Roma 'La Sapienza', Italy
Xavier Ferre, Universidad Politecnica de Madrid, Spain
Maria Francesca Costabile, Universita' di Bari, Italy
Morten Hertzum, Roskilde University, Denmark
Emilio Insfran, Universidad Politécnica de Valencia, Spain
Nuno Jardim Nunes, University of Madeira, Portugal
Maristella Matera, Politecnico di Milano, Italy
Emilia Mendes, University of Auckland, New Zealand
Philippe Palanque, IRIT, France
Fabio Paternò, ISTI-CNR, Italy
Isidro Ramos, Universidad Politécnica de Valencia, Spain
Ahmed Seffah, Université Concordia, Montreal, Canada.
Jean Vanderdonckt, Université catolique de Louvain, Belgium
(list not complete yet)
SPONSORS
The workshop is mainly sponsored by the European COST Action n°294 MAUSE
(Towards the Maturation of IT Usability Evaluation - www.cost294.org).
Several members of this COST action are members of the workshop Program
Committee and guarantee a large geographical and topical coverage of the
workshop.
CONTACT
The Workshop co-chairs can be contacted by email at the address
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