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Posted Thu, 6 Mar 2008 16:57:35
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*British Sociological Association*
*London Medical Sociology Group Meeting*
*Wednesday 12th March 6pm*
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*Dr. Natalie Armstrong, Lecturer in Social Science and Health, Social
Science Research Group,
Department of Health Sciences**, University** of Leicester***
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*Abstract*
*/Internet discussion boards: professional and patient perspectives/*
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The Internet is an increasingly common source of health information, and
there is a growing body of sociological research on how lay people
interact with such information (Nettleton et al, 2005) and what this
means for their relationship with health professionals (Hardey, 1999).
This paper draws on data from a wider study of an internet-based
intervention to help people with diabetes self-manage their condition.
One element of this intervention is an on-line discussion board offering
a way for patients to access help and support from their peers.
Focus groups and individual interviews were conducted with health
professionals and patients, and this paper explores the views of both on
the use of such a board. Although health professionals perceived some
positive elements, they raised concerns about patients not realizing
that something that had worked for one person may not work for them, and
the board representing a means for the 'propagation of myths'.
Conversely, patients were very positive about being able to communicate
with others and perceived few problems. In contrast to health
professionals' concerns, patients felt they were well aware of how
diabetes affected them personally and how this may differ from others,
and also that they were aware of the need to evaluate the messages
posted on discussion boards and proceed with caution.
The paper demonstrates how patients draw upon the substantial knowledge
and expertise developed as a result of managing their diabetes on a
day-to-day basis to present themselves as responsible and capable users
of an on-line discussion board.
*Venue*
King's College London
Franklin Wilkins Building
Room 1.16
Stamford Street
London SE1 8WA
nearest train/tube station: Waterloo
Everyone is welcome to attend the LMSG meeting. The group has no formal
membership.
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