Hi John
Owen Stephens send me a tweet
(http://twitter.com/ostephens/statuses/743940312) saying my name was being
mentioned on this list.
..
>(Also seriously) I think this is the way things are moving; and IT
>helpdesks and other support services that are too 'parochial' ("we don't
>support that, because we don't provide it", etc) can choose to change,
>or not. This applies not just to FAM, but all sorts of other middleware
>or "Web 2.0" technologies.
True. An example of where Web 2.0 can circumvent institutional inerta was
given by AJCann - "I can't stand the inadequate institutional search tools
I've been forced to use for a decade" so he spent 30 seconds installing a
dozen lines of HTML to provide access to Google Custom Search Engine - see
http://scienceoftheinvisible.blogspot.com/2008/02/it-was-all-brian-kellys-
fault.html
and my discussion at
http://ukwebfocus.wordpress.com/2008/02/21/gcses-revisited/
>The "most important IT application" amongst LSE students is, allegedly,
>Facebook. That's a more extreme example; and it doesn't as yet
>interoperate with any of the services we (LSE support services) do
>support (and AFAIK our helpdesks don't offer any help with it).
..
>This raises many questions for how universities (and other
>identity-providing organisations) should pitch their IT support
>services; to which I don't have answers.
I gave a talk at the UCISA Management Conference in 2006 entitled "IT
Services Help or Hindrance" which touched on the dangers of IT Services
being marginalised - see
http://www.ukoln.ac.uk/web-focus/events/conferences/ucisa-2006/
>Somebody like Brian Kelly may have thought more about wider impacts of
>"Web 2.0" (and may not be on the JISC-SHIB list... But I'm sure he can
>check the list archive if he wants to read the background to this
>discussion ;->)
Yes, this is very much an area of interest to me.
John, perhaps we could chat off-list about your interests - I'm
afraid "DreamSpark and EPSA values" don't excite me all that much. But
I'm happy for you to go on discussing such weighty matters :-)
Cheers
Brian
>John
>
>Please access the attached hyperlink for an important electronic
communications disclaimer:
http://www.lse.ac.uk/collections/secretariat/legal/disclaimer.htm
>========================================================================
|