I agree with Stephen, a very interesting post from Patrick which gives
us a real taster for where things are likely to be heading over the next
few years...
I do, however, have some doubts about Stephen's suggested approach to
managing such content (" I would classify and title the video using a
Business Classification
Scheme.") I just don't see how this is practical nor (even more
significantly) scalable.
With the kind of process that Patrick describes how is the records
manager even going to be aware that the record has been created? How
will the organisation's business classification scheme be applied to a
range of disparate and externally hosted services outside of the control
of the organisation? Finally, if this is a process dependent on the
records manager, how will this ever cope with the volume of information
we are (or soon will be) talking about? It is surely inconceivable to
think that the organisation's capacity to create information must be
limited by the record manager's capacity to manage it?
Cheers
Steve
Steve Bailey
Senior Adviser (Records Management)
JISC infoNet
Northumbria University
Room 303, Hadrian House
Higham Place, Newcastle upon Tyne, NE1 8AF
Tel: 07092 302850
Fax: + 44 (0) 191 243 8469
Email: [log in to unmask]
Web: http://www.jiscinfonet.ac.uk
Blog: http://rmfuturewatch.blogspot.com/
-----Original Message-----
From: The UK Records Management mailing list
[mailto:[log in to unmask]] On Behalf Of Stephen
Robert Macintosh
Sent: 17 January 2008 09:24
To: [log in to unmask]
Subject: Re: At last - RM-compliant mobile communication?
That was a fascinating post Patrick. Thank you. With regard to your
question at the end - " How do we manage those records" - I think
what I would do is what I, as a recordkeeper, have always done:
I would classify and title the video using a Business Classification
Scheme. Such a Classification would clearly indicate how this particular
record supported the organization's business
I would also be able to identify which transactions were being conducted
and which records were being created, which would enable me to determine
how long the record would be needed to support my Organization's
Business. I would then apply the appropriate disposal class to it and
ensure that it remained a full and accurate record, in accordance with
ISO 15489, as well as being accessible to users. When the time came, I
would also dispose of the record in an systematic and transparent
manner.
I know this is not a very exotic description but it is what
recordkeeping professionals, who are informed by best practice, do. The
media used to convey information is largely irrelevant. What matters,
and what we have the tools to identify and manage, is the evidence
within that information.
It is also worth noting that, in many ways, the recordkeeping
professions were among the first groups to recognize the full impact
that the digital revolution would have. ISO 15489 was a carefully
crafted, proactive response to the first phases of that revolution. I am
sure the tool and skills developed then can be modified to deal with the
next phase of the digital revolution.
I am also both comforted and excited by the confident assertion that
"organisations will always need evidence of the business they conduct"
Stephen Macintosh
17 January 2008
-----Original Message-----
From: The UK Records Management mailing list
[mailto:[log in to unmask]] On Behalf Of Patrick
Cunningham
Sent: 17/01/2008 12:48 AM
To: [log in to unmask]
Subject: Re: At last - RM-compliant mobile communication?
If I may, I'd like to return this discussion to the original topic --
the seeming increasing ubiquity of mobile connectivity in developed
countries and the implications for records managers.
I work for a technology company that manufactures many of these
devices. I have a couple of handsets that are "3G" rated (the US term).
These handsets have the ability to act as cellular modems for my laptop
and provide throughput at what I would consider slower broadband
speeds. My understanding is that cellular providers elsewhere in the
world are looking at "4G" systems that are even faster.
In addition to Wimax and wi-fi, there is another technology coming on
the scene -- femtocells. This is presently being tested in Europe.
Essentially, what this does is provide a cellular base station in your
home or office that you connect to your broadband connection to the
Internet. The base station will connect to registered mobile devices
and provide the "backhaul" to the telephone network. This will enable
the use of mobiles in locations where the mobile network does not exist
or cannot be extended. In cities, this will limit dead spots in
buildings. In rural areas, a landowner may be able to deploy femtocells
to provide mobile connectivity within his or her property.
What all this means is that we are rapidly moving to a place where
wireless broadband connectivity may become ubiquitous and seamless. As
others have noted, this brings about a fundamental shift in how people
work. If you look at the transformation of communications that has
accompanied the Blackberry, Motorola Q and related devices, you see
that people are looking for "always on" connectivity with their office
and office information and communication resources. Extend that
functionality to the laptop (or any similar device that allows normal
typing) and you take productivity up a notch.
Granted, this assumes a tremendous amount of infrastructure --and the
wherewithal to provision the technology to the masses. But once people
have the ability to connect wirelessly to their home systems, the game
changes in a very radical way. Some would call this "back to the
future" because the real breakthrough will be corporate use of VMWare
and Citrix connections to virtual machines in the corporate data
centre. This will eliminate local storage of corporate data / records
and provide more opportunities for records managers to properly
influence the retention and disposition of records.
At the same time, there is tremendous risk that records could become
more dispersed. So the key for records managers is not to stop the
onrushing bulldozer but to ensure that the bulldozer properly shapes
the landscape.
Oh, and just to give you more pause, take a look at some of the press
releases from the Consumer Electronics Show in Las Vegas last week. The
next big thing is using mobiles for film-making. At least one mobile
will be offered in the near future with a video editing suite and the
ability to post the video directly to YouTube. Imagine the person in
the organization who starts making videos on his mobile, editing them
and wanting to store the video (because it is work-related) to a
corporate version of YouTube. How do we manage those records?
Patrick Cunningham, CRM
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