Brilliant! Thank you so much Duncan. I still have no idea why my
computer is producing the documents this way, but you've solved the
problem of what to do about it - and I'm very grateful.
Thanks
Ruth
-----Original Message-----
From: qual-software [mailto:[log in to unmask]] On Behalf Of
Duncan Branley
Sent: 30 November 2007 16:50
To: [log in to unmask]
Subject: Re: Problem creating documents in NVivo
Dear Ruth
Try opening one in Wordpad and then saving a copy of it as RTF. Its RTF
creator produces a less complex file than Word itself does. Do check
that no advanced features have been lost by comparing the two files.
And do let us know how you get on.
Good luck,
Duncan
*****************************************************
Duncan Branley - [log in to unmask]
Research Applications Officer, I T Services, Goldsmiths, University of
London, LONDON SE14 6NW
Tel: +44 (0)20 7919 7708 Fax: +44 (0)20 7919 7556
*****************************************************
On Fri, November 30, 2007 3:57 pm, Bender, Ruth said:
> I'm trying to load a series of interview summaries into Nvivo (Create
> Document). The interviews were done by three of us, written in Word
and
> then saved into .rtf. All sit in the same folder on my hard drive.
>
> All of the documents created by one of the researchers have been
> accepted as NVivo documents. All of the documents created by me have
> been rejected. The documents created by my co-researcher, who used my
> original document as her basis, have also been rejected. They can be
> uploaded if I convert them into plain text rather than RTF, but that
> makes them more difficult to read and analyse, so I really would like
> to sort out this problem.
>
> The error message says: "Document importation failed. RTF statements
> in [folder name] could not be understood. Document could not be
created."
>
> My IT support people tell me that they cannot find any technical
> difference between the documents that will be accepted and those that
> won't be.
>
> Any suggestions would be welcome, to avoid this problem happening
again.
>
>
> Thanks
>
>
> ______________________________
> Dr Ruth Bender
>
>
> Senior Lecturer in Finance
> Cranfield School of Management
> Cranfield
> Bedfordshire
> MK43 0AL
> United Kingdom
>
>
> Tel: +44 (0) 1234 751122 ext 3183
> Fax: +44 (0) 1234 751806
> Email: [log in to unmask] <mailto:[log in to unmask]>
> http://www.cranfield.ac.uk/som <http://www.cranfield.ac.uk/som>
>
>
>
>
>
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