Apologies for cross posting
Book now for our Autumn courses! Each of these one day courses are held
at the Manchester Business School, and include refreshments throughout the
day and a three course lunch. Avoid the time and expense of travelling to
London and take advantage of our competitive rates.
Next courses:
Tuesday 16 October
Market Research on the Web
10am-5pm
£250/£215*
Course leader: Karen Blakeman
Practical guidance is offered for finding and evaluating statistical,
market research and industry information, covering free and fee based
services. Suitable for researchers compiling analyses of markets, looking
for potential partners, clients or suppliers
Thursday 25 October
Emotional Intelligence
10am-5pm
£250/£215*
Course leader: Deborah Dalley
For leadership positions, emotional intelligence competencies account for
up to 85% of what sets outstanding managers apart from the average. This
workshop outlines key principles of emotional intelligence, allowing
delegates the opportunity to review ways to develop their EI capabilities.
Wednesday 14 November
Project Management
10am-5pm
£250/£215*
Course leader: Chris Murphy
This course provides a set of techniques for managing projects:
determining project scope, planning and realisation, project team schedule
and control, progress monitoring, software packages? contribution,
corrective action if the project strays from course and project reporting
Tuesday 27 November
Managing a Customer Focused Environment
10am-5pm
£250/£215*
Course leader: Deborah Dalley
Designed to help managers develop their service into a customer-centred
one, through: service strategy, systems and processes and the staff
delivering the service. Case examples of good practice are used and
delegates can discuss and review their own organisation.
*reduced rates for BIS/BINN/Manchester Momentum members
For full course information, details of the course leaders and booking
details on these courses, please click here:
www.mbs.ac.uk/bis-training
Kind regards,
Jane
Jane Marshall
Business Information Officer
Business Information Service
Eddie Davies Library (part of the John Rylands University Library)
Manchester Business School
The University of Manchester
Booth Street West
Manchester M15 6PB
0161 275 6503 (ext 56503)
Take a look at our 2007 Business and Management Training Courses
Programme - more details on:
www.mbs.ac.uk/bis-training
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