New directions: Service Delivery
Wednesday 7th November 2007
Lounge, Athenaeum, Bury St Edmunds, Suffolk
A Seminar day organised by Angles and Cilip East of England.
Our chosen topic for the ANGLES/CILIP East of England
annual seminar focuses on new aspects of service
delivery across the library and information sector.
We are looking to cover areas such as outsourcing,
collection development and consortia.
There will be three keynote speakers in the morning and the
afternoon focussing on more practical examples, with an
opportunity to ask questions at the end of the day.
PROGRAMME
09.45 Registration and coffee.
10.15 Welcome.
10.20 Overview: service development.
Diana Edmonds, Head of Libraries, Archives
and Museums Service, London Borough of
Haringey.
11.05 New technology and service delivery.
Phil Bradley, Internet Consultant.
11.50 Developments in consortia. Mary Nixon,
Chair of CPD25 (the M25 Consortium).
12.35 Buffet Lunch.
13.10 Introduction to the afternoon.
13.15 Is your workflow working? Alternative
methods of selecting and ordering
materials. Beverly Brittan, Bibliographic
Services Manager, Library, London School of
Economics and Helen Williams, Assistant
Librarian, London School of Economics.
13.45 The health perspective. Joan Hunter, Library
and Knowledge Services Manager, East of
England Strategic Health Authority.
14.15 Partnerships and outsourcing: a public
library experience Rosemary Steer, Service
Development Librarian, Suffolk Libraries,
Archives and Information.
14.45 Break.
14.50 Question and answer session.
15.15 Tea and departure.
THE BUSINESS
(Charges, housekeeping, etc.)
There will be a charge of £20.00 plus £3.50 VAT =
£23.50 to members of the East of England Branch of
CILIP and ANGLES members. (In order to find out if
you are a member of these organisations please see
overleaf.)
For members of CILIP outside the East of England
Branch, non-members of CILIP and non-members of
ANGLES there will be a charge of £30.00 plus £5.25
VAT = £35.25 in total.
The venue is the Lounge, The Athenaeum,
Athenaeum Lane, Bury St Edmunds, IP33 1LY.
Food and coffee will be served in the Reading Room.
More details about the site and a link to a map are
available at the following web site:
http://www.stedmundsbury.gov.uk/sebc/play/hiring.cfm
A map and details of how to reach the site can be
supplied on request. The closing date for bookings
and cancellations is Wednesday 31st October.
For any cancellations received after this date or nonattendance
without notice the full fee will be charged.
Please see online booking form at
www.cilipeoe.org.uk/bookingform2.shtml
A buffet lunch will be available, please inform the
organisers of any special dietary requirements you
may have.
For further information or to book a place please contact:
John Losasso
Tel 01603 288323
Email: [log in to unmask]
University Campus Suffolk (UCS) is the trading name of University Campus Suffolk Ltd, a company registered in England & Wales, registered number 5078498, registered office: St Edmund House, Rope Walk, Ipswich, IP4 1LZ
University Campus Suffolk is the UK’s newest higher education institution which officially opened on 1 August 2007. The main campus is located in Ipswich with university centres in Bury St Edmunds, Great Yarmouth, Lowestoft and Otley. The new waterfront campus in Ipswich opens in summer 2008. Visit www.ucs.ac.uk for further details.
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