This may be of interest to members of the list. 

PRESS RELEASE, 13th September 2007

EDP Sciences signs with Accucoms for sales representation and customer
support services in North America and Europe

Accucoms, a leading provider of sales and marketing services to scholarly
and society publishers, announced today that they have signed an agreement
with prestigious society publisher EDP Sciences to provide sales
representation and customer services across the whole of Europe.  In
addition, Accucoms will also take on sales representation across Canada and
USA on behalf of the France based society publisher. 

"The business of scholarly publishing is changing and it is becoming
increasingly difficult for smaller publishers to provide the high level of
personal service that customers demand", commented Jean-Marc Quilbe,
Managing Director of EDP Sciences.   "We needed to outsource our sales and
customer services functions to an organisation that could be dynamic and
responsive with the skills necessary to effectively do business in a global
marketplace.  With the evolution of new subscription models, consortia deals
and price negotiation, it is just not cost-effective for a publisher the
size of EDP Sciences to provide that level of service in-house.  We wanted
to partner with the best in the business and Accucoms were the obvious
choice. They are experts in their field, are full of energy and are
extremely proactive in their approach to business." 

"We are delighted to partner with EDP Sciences".  Pinar Erzin, Managing
Director of Accucoms said "EDP Sciences publishes over 30 journals and has
an international customer base.  This agreement shows how difficult it is,
even for a mid size publisher with significant experience in the journals
business, to build a truly effective global sales and customer service team
in-house.   Local language and market expertise, coupled with the skills and
experience of putting together deals that work for both the publisher and
library, is what Accucoms excels at and we are confident that EDP Sciences
and their customer base will benefit enormously from their relationship with
us.  We are looking forward to working with such a forward thinking and
eminent publisher."  

Services that Accucoms will carry out for EDP Sciences include results
driven sales representation, key account management, multilingual customer
service and telemarketing campaigns to lapsed subscribers in their local
languages.  The Accucoms sales team will research leads, visit potential
customers, give demonstrations, arrange trial access and negotiate site
licence access for individual institutions, large corporations,
multi-nationals and consortia. Accucoms will also attend library events and
conferences on behalf of EDP Sciences.   


Contact Details
Steve Fallon, 111 Poplar St. Watertown, MA 02472 U.S.A.
Tel: +1 617.671.5319, Fax: +1 617.744.1629
Email:  <mailto:[log in to unmask]> [log in to unmask] 

 

Egon Menardi, Schipholweg 101b, 2316 XC Leiden, The Netherlands 
Tel: +31 (0)71 5247630, Fax: +31 (0)71 5280628
Email:  <mailto:[log in to unmask]> [log in to unmask]

About Accucoms

ACCUCOMS BV is an independent company providing specialist sales and
marketing services for scholarly and society publishers worldwide. Based in
The Netherlands, and in US, ACCUCOMS provides cost-effective and efficient
inbound and outbound telemarketing, sales support and customer service.