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Subject:

Re: RM in cinema.

From:

PAUL DULLER <[log in to unmask]>

Reply-To:

PAUL DULLER <[log in to unmask]>

Date:

Sat, 22 Sep 2007 11:38:38 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (711 lines)

Hi Chris,

Yes, it is my intention to publish this a 'fun' piece in the RMS Bulletin,
and to consolidate the various film clips for a 'RM at the Movies' talk.

Thanks for the additional clip!

Best wishes,

Paul.

Dr Paul Duller MBA
Director of Consulting - Information Management

Tribal Group
Tribal House, Hawthorn Park, Coal Road, Leeds, LS14 1PQ
T 0113 306 0306 F 0113 306 0303 M 0771 3189384 H 0147 6575389
E [log in to unmask]
www.tribalgroup.co.uk

Passionate about improvement   Stronger together   Inspiring people
Unleashing talent   Prepared to be different

This e-mail and any attachments are not guaranteed to be free from viruses,
and are for the intended addressee(s) only and may contain confidential
and/or privileged material, so if you are not a named or intended addressee,
do not use, retain or disclose such information. Any opinions expressed are
those of the sender and not necessarily the company's.

Tribal Technology Ltd . Registered office: 87-91 Newman Street, London W1T
3EY. Company registered in England and Wales No.4269915

----- Original Message -----
From: [log in to unmask]
To: PAUL DULLER
Cc: [log in to unmask]
Sent: Friday, September 21, 2007 3:39 PM
Subject: Re: RM in cinema.



Paul
I believe you made the suggestion when you compiled the original list that
you said you might publish it in the RMS Bulletin.  Have you thought any
more about that?

I think I submitted "Shoah" to you at that time
http://imdb.com/title/tt0090015/
It contains a scene where a page showing a week's schedule for a train
represented about 10,000 (if I remember the number correctly) lives as it
was a goods train going from "A", fully laden, to Auschwitz then going on to
"B" empty and so on for a week.  The page was discovered in either the East
German or the USSR archives.

Cheers
Chris Catton
Programme Director, Information Resources
Amnesty International
Peter Benenson House
1 Easton Street
London  WC1X 0DW


PAUL DULLER <[log in to unmask]>
Sent by: "Archivists, conservators and records managers."
<[log in to unmask]>
21/09/2007 14:03 Please respond to
PAUL DULLER <[log in to unmask]>

[log in to unmask]
cc
SubjectRe: RM in cinema.







Hi,

I thought you might like to see the original synopsis that I put together
the last time this topic was raised.
I am happy to maintain this list and will re-circulate later with updates
from this latest trawl,

Best wishes,

Paul


-------------------------------------------
From: PAUL DULLER[SMTP:[log in to unmask]]
Sent: 22 November 2005 09:08:18
To: [log in to unmask]
Subject: The RM Guide to Movies - v1.1[]


Dear All,

We have had a fantastic response and it has certainly opened up my eyes to
just how important RM has been to Hollywood!
Many thanks to everyone who have contributed so far. Here is the list as it
stands today, but keep the movie clips coming,

Best wishes,
Paul


1984
------
The Orwellian classic


A Civil Action
------------------
A John Travolta film where the records from his case are handed over to the
Environmental Protection Agency. I believe they use a forklift to move the
records in a warehouse full of such documents.


A Few Good Men
----------------------------
The tower chiefs logs for Guantanamo Bay and Andrew Airforce base are used
as evidence.  These should log a flight that took place at a certain but
Colonel Jessup has somehow has them unauthorizedly amended to save him from
getting into trouble.


Alien 3(?)
----------
The plots centre around the mining companies secret defence contract agenda,
which Ripley accesses electronically from the ship's records system. She
also accesses the company personnel files.


All the Presidents' Men
----------------------------
This film from 1976 stars Robert Redford and Dustin Hoffman, as reporters
from the Washington Post who discover a link between the Whitehouse and the
break-in at the Watergate building, leading to the downfall of Nixon. They
investigate the destruction of official records being destroyed without
authorisation to cover up the conspiracy. Cringe as Dustin Hoffman goes into
a government record office and is brought some volumes by a very nerdy
searchroom assistant.  He then tears out the pages he needs as evidence,
when the assistant isn't looking.


American Splendour
---------------------
A recent and quirky film, where the main character, Harvey Pekar, is a
hospital Records Manager and part-time comic script writer. Many of the
scenes are set in his *tidy* file room. It won the Grand Jury Prize,
Sundance Film Festival 2003; and the Critics Prize, Cannes Film Festival
2003.

Angel
--------
In one of the episodes of Angel (an offshoot of Buffy the Vampire Slayer,
see below)
an evil female lawyer goes to her company's vaults to look up some records
and encounters
a woman who says 'I am Files and Records; which document do you require?' or
words
to that effect. It turns out that she is not the person in charge, but she
literally IS Files and
Records, and can recall/recite anything requested, being some kind of
virtual construct
or more likely a demonic entity.

Being John Malkovich
---------------------------------
This included a records centre with an unusually low ceiling height (cheap
rental value), where you could access the brain of JM via a portal hidden
behind a filing cabinet. Scene set in LesterCorp offices on floor 7 1/2: see

LESTER - Tell me, Dr. Schwartz, what do you feel you can bring to
LesterCorp?
CRAIG  - Well, sir, I'm an excellent filer.
LESTER -You think so, eh? Which comes first, L or... Glooph?
CRAIG  - Glooph is not a letter, sir.
LESTER - Damn, you are good. I tried to trick you.

Black Adder
-------------
The records related episode


Bladerunner
------------
Are we human because we keep records?  Will we have biometric records to
prove that we are human?


Blue Collar
---------------
Paul Shrader's film where factory workers Harvey Keitel, Yaphet Koto and
Richard Pryor raid their trade union office for money and find records
relating to the unions involvement with the mafia. A great blues sound track
follows this film and it is supposed to represent the disenchantment many
Americans felt in Post Nixon America.

Brazil
------
Terry Gillam's surreal movie set in a 'records centre' of the future.


Bruce Almighty
----------------
Jim Carey demonstrates just how much you can fit into a filing cabinet. He
also has a records problem in managing prayer requests. The prayers have
built up and he needs a system to manage them. First he tries stick-it
notes, then filing cabinets, and finally opts for an email system on a
computer called Yahweh.

Buffy The Vampire Slayer
------------------------------------
A gang of vampire hunting teenagers are headquartered in their Local Library
and have an archive full of satanic texts to play with.


Carlton Brown of the FO
-------------------------
Classic 1950's comedy featuring Terry Thomas and Peter Sellers. The Foreign
Office receives a letter from a colony they had completely forgotten about
and have to ring down to Archives to retrieve its papers. The Archives/RM
unit consists of cobweb encrusted cupboards with mice (located in, you
guessed it, the basement) looked after by an ancient, shuffling records
manager/Archivist - how not to keep your semi-current records!



Chinatown
---------------
Jack Nicholson goes to the records office, borrows a ruler from the records
clerk, and tears off a property deed while the clerk is not looking.



Class Action
-------------
This 1990 movie class features Gene Hackman. The film centres around
evidence for a court case against a motor firm.  Many scenes in a Record
Centre & lots of records being dumped on solicitors to mask "the truth"!It
includes a strong document production/litigation theme with tons of Iron
Mountain boxes and the line by an elderly witness who said that he didn't
have the document -- to get it you have to go to the mountain  -- Iron
Mountain!.


Clear and Present Danger
-----------------------------------------
Demonstrates the difference between computerized research into records
versus paper records and how a destruction schedule is not always respected.


Cold Case
-----------
New TV series pulling out old case files and not using "Out Cards"!


Desk Set
--------
A classic Spencer Tracy/ Kate Hepburn movie


Die Hard 2
-----------
Bruce Willis is looking for the plans for the airport cable raceways to get
under the runway and he encounters the "file room" with the drawings in
rolls "filed" in garbage cans...


Disclosure
----------
The film version of  Michael Crichton's novel in which the electronic
records of the computer company (emails, voicemail and videoconference
records) in which the action is set are visualised in their experimental
virtual reality environment as a series of folders in vertical filing
cabinets, the drawers of which are marked with topic labels
and open on voice command.  When the hero (Michael Douglas) enters the
virtual reality space looking for 'files' he watches them physically
disappear as the evil hard woman who is trying to destroy his career (Demi
Moore) sits at her computer in real time and deletes them. He is able to
recover the crucial deleted e-mails and other documents he needs by having
them faxed to him by the recipient in the firm's Asian manufacturing plant.
This gives him a hardcopy product and by passes the firm's e-mail system
from which he has been maliciously excluded.


Dodge Ball
----------------
A brief mention of Freedom of Information


Erin Brokovitch
-----------------
Julia Roberts stars as Erin Brokovitch as the heroine of the movie pitched
into battle against. Pacific Gas & Electric. The story is littered with
references to the use and abuse of records (and very disorganised file
rooms).and provides a very useful (negative) illustration of the issues
around disclosure and retrieval of relevant records:

1. The water testing board retained all their water testing records in a
back of beyond office - despite being retained in a haphazard format (not
sure if it would be classed as a relevant filing system, and after an
extensive search, key records are found in paper format providing valuable
evidence against a corporation's chemical disposal procedures, controls and
damage mitigation activity.

2. A worker for the manufacturer recalled being asked to shred a substantial
amount of paper records in dubious circumstances and was able to recall the
nature of the content and timing of the request to dispose. Again, the
nature of the disposal of the records was held against the firm.

3. Documents from the manufacturer to householders residing near the plant
confirmed offers to purchase their property for minimum sums and again
provided key evidence as 'records of activity' by the manufacturer to enter
into damage mitigation activity.

...and as everyone knows, substantial payouts ensued thanks to the records!


Enemy of the State
----------------------------
This film featuring Gene Hackman and Will Smith included the capture
of a murder scene on a video used to record bird activity - demonstrating
that over the lifecycle of the record, the content may have more value than
that of original intent! Stolen identities and lots of Data Protection type
issues - a good illustration of how records can be manipulated.


Enigma
-------
Record access issues and secrets abound.


Fahrenheit 451
---------------
A bookless society where all books are burned (FH 451 being the temperature
at which they catch fire)


Fatherland
-----------
Old Nazi records are key to the story.


Fellowship of the Ring
----------------------
Gandalf goes to search some old documents in the Minas Tirith archives,
where he sits in a gloomy, dank room (a basement probably!), surrounded by
piles of dust and thousands of lit candles.


Ghostbusters
-------------
The library scene.


Goldeneye
-----------
James Bond runs amok in a Russian filing room and the unsecured shelves and
their contents go flying in particularly spectacular fashion. Case files
associated with all other movies.


Glengarry Glen Ross
----------------------
Having your records stolen by a member of your own workforce is quite a
trying experience. The acting by Al Pacino, Jack Lemmon, Kevin Spacey and
Alec Baldwin is a masterclass. You also get the atmosphere of a high tension
office at work or ordinary people under extraordinary pressure.


Hannibal
---------
Patients files have been dumped in a filing cabinet in the old, abandoned
hospital, providing Barney with an opportunity to sell Hannibal Lecter's
medical files on the internet.


Hitchhiker's Guide to the Galaxy
---------------------------------
Always a good idea to check with planning. Is there an intergalactic EIR
system?


Hopscotch
---------------
Walter Matthau and Glenda Jackson.  Walter = a retiring CIA/FBI (one of
them) agent who successfully manages to shred his file while the records
manager distracted with talk of baseball.  No formal tracking of files going
out there either!


In The Name of  The Father
----------------------------
A records clerk inadvertently gives the barrister (Emma Thomson) the wrong
file, the one that reveals the suppression of evidence that resulted in a
miscarriage of justice.


Insider
----------
In Michael Mann's excellent where Russell Crowe walks out of his office with
confidential information relating to the addictiveness of cigarettes. This
story is loosely based on real events, but the film again shows ordinary
people working under extraordinary circumstances. The fax machine plays a
vital role in this film as does email and the tension generated around
waiting for information to come through is palpable. I also liked Michael
Gambons gold desk pen set.


Jurassic Park
-------------
A library of  Dinosaur DNA classified by type.


LA Confidential
----------------
Russell Crowe and Guy Pearce destroy a records store by fighting after one
of them has accessed some of the records.Guy Pearce also manages to find
lots of information from files languishing in the basement.

Mesiah 2
----------
TV drama in which past miscarriages of justice were 'corrected' by the
murder of the actual killer along with the policeman who got the wrong
man. In the end it turns out the Police Records Manager did it.
Its amazing what working in a basement does to you after a while!


Minority Report
----------------
In a RM system of the future, criminals are decommissioned, stored in
suspended
animation chambers (in itself, a form of RM) and listed on the computer
along
with all their memories and history and offence etc.


Napoleon
----------
Kevin Brownlows restoration of this silent film classic has a scene where
the dramatic destruction of the state records is symbolic of the fall of the
old regime.


National Treasure
-----------------
A recent addition to the collection, featuring the US national archive and
the Declaration of Independence.


Office Space
-------------
One of the minor characters is a records clerk responsible for collation and
distribution of reports. During a reorganization, consultants discover that
he was actually laid off, never told, and continued to be paid for 3 years.
Rather than inform the poor records clerk that he has been sacked, the
consultants just remove him from the payroll. To add insult to injury, the
records clerk's office is moved 3 times finally resulting in him being
relocated to the basement with no lights & a can of bug spray to control the
roaches.


One Foot in the Grave
-----------------------
Classic British TV sitcom - Pippa sends Mr Meldrew a copy of Patrick's
"Diary", instead of a copy of the letter to the "Dairy", revealing
unfortunate confidential information and demonstrating the need for accurate
data entry and security checks. In another episode, Victor fills out an
order form incorrectly and ends up with 263 garden gnomes!


Passport to Pimlico
-------------------
A deed (which has been misfiled and lost!) proves that Pimlico belongs to
the Duke of Burgundy rather than to the British Crown.


Presumed Innocent
-------------------
Harrison Ford plays an attorney accused of murdering a colleague and is seen
packing files into an Iron Mountain box!


Raiders of the Lost Ark
-----------------------------------
The closing sequence demonstrating exactly how to hide valuable items in a
warehouse


Serendipity
------------
John Cusack traces Kate Beckinsale using the credit card records of a
department store.


Spy Game
------------
Robert Redford uses information systems, maps, press leaks, knowledge of
records management, and amazing chutzpah to save Brad Pitt.


Star Wars
-----------
Darth Vader goes to extraordinary lengths (including the vaporisation of
Princess Leia's home planet), to retrieve the commercially sensitive and
copyrighted plans for the Death Star.


Star Wars Episode II - The Attack of the Clones
-------------------------------------------------
Obi Wan takes Luke Skywalker to try to find records of alien nations which
have already been making clones. The lady archivist has sleek silver hair
swept up into a bun and glasses on the end of her nose and is very wise and
serene!. Obi Wan Kenobi looks at the Jedi Archives for a star system
(Kamino) with no success and the archivist foolishly says to him something
along the lines of "If the system is not in the archives, it does not
exist".  We all know that no records system is perfect!   All the files were
glowing electronic thing's on shelves going miles high up into the ceiling.
There was some minor controversy about it being based on a famous Library in
Ireland.


The Anderson Tapes
-----------------------------
Sean Connery in a film about a robbery that is being filmed and recorded by
FBI and persons unknown. At the end an unknown person erases all of the
tapes. So you are left to wonder what an earth the film was all about. Great
shots of old 70's tape machines and an early cameo from a certain
Christopher Walken.

The Bad Girl (Die schreckliche Frau)
-------------------------------------
Women doing research in local archives on Nazi era in her community.

The Client
----------
The John Grisham movie with Susan Sarandon, who accesses her personal
Records.


The Spy who came in from the Cold (1966); The Little Drummer Girl (1984);
The Deadly Affair (1967)
--------------------------------------
John Le Carré's novels tend to include mention of a traditional file
registry, complete with obligatory middle-aged female dragon registry
keeper.


The Firm
---------
Tom Cruise gets the bad guy through his billing records.  Lots of lovely
photocopying of documents in the Caribbean that nails the baddies for money
laundering
(cf. any film about Al Capone of course...)


The Ipcress File
----------------
Michael Caine tracking down a missing scientist plus his file. Proper file
keeping in this film with lots of grey metal filing cabinets regularly
attended to by a chain smoking secretary. Lots of good hot tea, and classic
views of London with no congestion charging and plenty of parking spaces
around the Royal Albert Hall.


The Package
-------------------
Major Sergeant Gene Hackman has to visit his ex-wife Col. Joanna Cassidy who
is in charge of military personal  records to track down the military files
on Tommy Lee Jones whom is he chasing.  The records management section is
very clean and efficient.


The Matrix  (1, 2, and 3)
-------------------------
Carrying information and records management issues to the nth degree.


The Rainmaker
---------------
Aside from the 'Stupid, Stupid, Stupid' letter, there is the missing annex
from the claim handling file that requires the denying of all insurance
claims


The Pelican Brief
--------------------------
Considers what one can do with a little bit of research on Lexis Nexis (TM)
and illustrates the dangers of allowing documents to fall into the hands of
public officials


The Ring
--------
Noah Clay gains access to a living person's medical files through deception


The Name of the Rose
----------------------
The library is arranged in such a way as to make it near impossible (unless
you're the librarian) to get into, find your way around or any books or
information that you might want, and then get out of it.  The book's
description of the library is somewhat better than that in the film that was
made of the book, but even so, the film makes clear what a labyrinth it was.


Three Days of the Condor
---------------------------
Shows how the mosaic effect, in gathering information, can have dangerous
consequences.


Tinker Tailor Soldier Spy
-----------------------------------
Even though it is not a film, the television mini-series of John Le Carre's
has some tense scenes where someone goes into the archives to remove an
important dossier.


X-Files
-------
Many examples of case files. Also, the episode where the Smoking Man is
placing the implants in tubes in the little sectioned plastic container in
the unlabeled shelf box in the unlabeled room in the Pentagon..


Yes Minister (and Yes Prime Minister)
---------------------------------------
Various mentions in this classic British sitcom, for example:
The Skeleton in the Cupboard: The 30-year-rule is about to reveal the name
of the young Civil Servant who made a complete mess of a defence contract.
For some reason Sir Humphrey seems nervous ....

The Death List:  In this episode, the Minister rejects a petition opposed to
phone tapping that he himself had started while in opposition. He tells
Bernard that it must never been seen again, so Bernard suggests that instead
of destroying it, they file it.

__________________________________________

Best Wishes,

Paul


Dr Paul Duller MBA
Director of Consulting - Information Management

Tribal Group
Tribal House, Hawthorn Park, Coal Road, Leeds, LS14 1PQ
T 0113 306 0306 F 0113 306 0303 M 0771 3189384 H 0147 6575389
E [log in to unmask]
www.tribalgroup.co.uk
Passionate about improvement   Stronger together   Inspiring people
Unleashing talent   Prepared to be different
This e-mail and any attachments are not guaranteed to be free from viruses,
and are for the intended addressee(s) only and may contain confidential
and/or privileged material, so if you are not a named or intended addressee,
do not use, retain or disclose such information. Any opinions expressed are
those of the sender and not necessarily the company's.
Tribal Technology Ltd . Registered office: 87-91 Newman Street, London W1T
3EY. Company registered in England and Wales No.4269915
----- Original Message -----
From: James Lowry
To: [log in to unmask]
Sent: Friday, September 21, 2007 12:40 PM
Subject: RM in cinema.

Again, apologies for cross-posting.

Further to my recent enquiry on this list about records management training
videos, I am trying now to think of films or television programmes that
portray the practice or effects of record keeping (good or bad). I have seen
a number of espionage/political thriller films like this, but can't remember
any of the titles.

I've seen this topic discussed on this list before, so I apologise for
returning to the subject again.

Can anyone recommend to me, perhaps off list, any films that might
illustrate records management fundamentals?

Thanks in advance,

James Lowry.




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