Hi
Has anyone been involved with or have some background information regarding Complaints
Management within a either a Council or Educational Establishment?
We're particularly interested in those implementations involving SharePoint & CRM, within a Customer
Service Centre Environment. Additionally compliant with ISO1002.
Please do not hesitate to contact me via email off list.
Thanks in advance & looking forward to hearing from you.
Best Regards
Rob Hitch
Harken Consulting Ltd
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www.harkenconsulting.com
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