> **Apologies for cross-posting**
>
> You Want What? Effective business research processes, principles and
> practices
>
> to be held at
>
> CILIP, 7 Ridgmount Street, London, WC1E 7AE
>
> Wednesday, 7th November, 2007, 9.45 - 16.30
>
> Workshop Outline
>
> Is there ever a method to the madness of researching business information?
> Could the implementation of a basic research process help with your
> technique? This one day course will help new and developing information
> professionals answer these questions, discuss business research skills and
> techniques, and work through practical case study examples.
>
> Sessions will include:
>
> * The business information professional - roles and skills
> * Effective business research process techniques
> * Opportunities to add value: is the data enough?
>
> Practical project/case examples will be conducted covering such areas as:
>
> * Negotiating with difficult people and dealing with changing
> circumstances
> * What happens if it all goes wrong
> * Time planning
> * Source planning
> * Searching tools and techniques
> * Adding value to the basic request
> * Current awareness
> * Relationship management
>
> By the end of the course delegates will have learnt:
>
> * Roles and skills for the information professional
> * What is business research? There's more to it than just searching
> databases
> * Steps and techniques in the business research process
>
> Course Presenter
>
> Jill Fenton is the Founder and a Director of Fenton Research Ltd, a
> London-based research company providing high quality, tailored research
> and advice to help clients achieve their business goals. Jill has over 10
> years of professional business research experience. Her career includes
> research management and analyst positions at Deloitte & Touche LLP, Boston
> Consulting Group and Mercer Oliver Wyman. She also holds an Honours Degree
> in Information Management from Queen Margaret University in Edinburgh.
> Jill is a committee member of the City Information Group and a member of
> the
> Association of Independent Information Professionals. She has had several
> research related articles published and presented seminars at Online
> Information 2006.
>
> You Want What? Effective business research processes, principles and
> practices
>
> CILIP, 7 Ridgmount Street, London, WC1E 7AE
> Wednesday, 7th November 2007, 9.45 - 16.30
>
> Costs (including lunch and refreshments):
> UKeiG members £130 + VAT (£152.75); others £160 + VAT (£188.00)
>
> Please complete and return this form by 1st November 2007, to Christine
> Baker, Piglet Cottage, Redmire, Leyburn, North Yorkshire DL8 4EH.
> Tel & Fax 01969 625751.
> Email: [log in to unmask]
>
>
> Name(s)...................................................................
> ....................................
> Organisation..............................................................
> ...................................
> Address...................................................................
> ....................................
> ..........................................................................
> .........................................
> ......................................................
> Post Code...............................................
> Tel.......................................
> Email................................................................
>
> *I am/am not a member of UKeiG (*please delete as necessary)
> *I enclose a cheque for ......................made payable to UK
> eInformation Group
> *Please invoice me/my organisation
> [* please delete as necessary]
>
> A cancellation fee of £25.00 + VAT is payable. No refunds after 1st
> November
>
> Please specify any special dietary requirements
> ..................................................
>
> Please tick if a CPD certificate is required.
>
> Data Protection Act 1998
>
> Please tick if you do not wish your name and affiliation to appear on the
> delegate list.
>
> If you are not a member of UKeiG, please tick if you do wish to receive
> information about future courses and other UKeiG activities
>
> UKeiG accepts firm bookings by post, fax, email and through the UKeiG Web
> site. All fees are payable in full prior to the date of the course.
> Cancellations received less than 7 working days before the start of the
> course will be subject to the full fee. For non-attendance at a course
> there will be no refunds and the full fee will be payable. Substitutions
> may be made at any time without additional cost. UKeiG reserves the right
> to cancel a course if insufficient bookings have been received. Delegates
> will be offered an alternative date or a full refund of the course fee.
> UKeiG reserves the right to make changes to the programme. UKeiG will not
> be liable for any consequential loss of travel or accommodation fees due
> to cancellation of the course.
>
> UKeiG is a Special Interest Group of CILIP: the Chartered Institute of
> Library and Information Professionals. 7 Ridgmount Street, London, WC1E
> 7AE. Registered Charity No. 313014.
>
>
Megan Roberts
Information Manager (IKM4)
Information Systems and Services, Directorate Strategic Transition
Room 004
Building 111,
Basil Hill,
Corsham.
Tel. (Mil): 94382 8602
Tel. (External): 01225 81 8602
Tel. (Mobile): 07785337671
E-mail (Internal): DCSA DST-IM4
E-mail (External): [log in to unmask]
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