On 7/12/07, Astley, Philip W. <[log in to unmask]> wrote:
> Just a note to add my thanks to Karen's for all those who replied (both on
> and off list): this is evidently a common issue and I am grateful for all
> the points of view.
one thing to consider is placing a poster above each destruction bin
that would provide examples of the types of material acceptable for
placement in the bins.
I would emphasize that these bins are for the destruction of
convenience copies, duplicates. working papers and other non-record
materials not covered by a retention schedule. place a caveat on the
poster that says "if in doubt contact the RMO at <telephone number> or
<email address>. As well as noting that records must go through a
formal destruction authorization process.
this can be reemphasized in the policy manual.
Yes at some point in time someone will complain that records were
destroyed when they shouldn't have been. No system is perfect. What
you need to do is publish a policy, develop procedures and educate the
users. Putting into place procedures such as a register will cause the
users to not ignore as being one more bit of red tape imposed by those
who are not involved in productive work ie bureaucrats
--
Peter Kurilecz CRM CA
Richmond, Va
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