Dear all
Not sure if we've sent this round before - but just in case...
David
-----Original Message-----
From: Anne Weist [mailto:[log in to unmask]]
Sent: 06 July 2007 14:47
To: Anne Weist; Steven Ashwell; Helen Bingham; Bingham Helen - Library
Services Manager; Angie Clarke; Conway Des; Des Conway (E-mail); Copsey
David (Maidstone and Tunbridge Wells NHS Trust); Colin Davies; Caroline
Debrun; [log in to unmask]; [log in to unmask];
[log in to unmask]; T Ellis; Muir Gray; Muir Gray; Honeybourne
Claire (East Midlands Strategic Health Authority);
[log in to unmask]; Niamh Leonard; Richard Marriott;
[log in to unmask]; Kim Montacute; OSBORN, Richard;
[log in to unmask]; Prince Hannah (RQW) Pr Alexandra Hosp Tr; Lucy
Reid; Andy Richardson; Ingrid Evans; David Stewart;
[log in to unmask]; P.M. Hill; T Ellis; Linda Ferguson;
Anagnostelis, Betsy (MedLib Hampstead)
Cc: [log in to unmask]
Subject: Evaluation of the impact of primary care and mental health outreach
(library) services, Report produced for London Health Libraries, Revised
Edition April 2006. Lyn Robinson and David Bawden
As discussed at yesterday's residential, the full document is available on
the LondonLInKS website under documents
http://www.londonlinks.ac.uk/key_documents/evaluation_of_the_impact_of_prima
ry_care_and_mental_health_outreach_services.doc
Evaluation of the impact of primary care and mental health outreach
services, Report produced for London Health Libraries,
Revised Edition April 2006, Lyn Robinson and David Bawden (City University)
addresses for correspondence [log in to unmask] or [log in to unmask]
Abstract
An evaluation of the impact of thirteen LHL outreach services to primary
care and mental health, based on examination of documentation, interviews
with providers, and a survey of users, is presented.
These user groups - largely community based - are difficult to reach, due to
their dispersed, fragmented, and mobile nature, with few regular users. The
outreach services have been successful in several respects, particularly in
raising the confidence of users, in raising awareness of e-resources, and in
supporting formal education and training. Estimation of longer-term impact,
in terms of improved patient care etc., is difficult to assess, but some
examples are identified.
Issues affecting service impact include: the duration of funding for such
services, and the way in which they were started; the mix of types of
service offered, and the synergy between them; the form of training offered;
the location of such services; the links which such services have with the
IT function; the administrative support available within the Trusts served;
and the background of the outreach librarian, and the support offered to
them.
Recommendations are made for the promotion of frameworks and guidelines for
the operation of such services, each of which has to an extent been left to
find its own way; for standardised methods of self-evaluation.
Anne Weist
Staff Development Manager
National Library for Health
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NHS Institute, Knowledge and Learning Team: National Library for Health
http://www.library.nhs.uk
* Email: [log in to unmask]
' Mobile: +44 07854 638 508 NB new number from 28 June 2007
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