UCISA-TLIG Advisory Services 2007 Symposium:
"How do you measure up?"
Introduction
A symposium covering a variety of approaches and technologies to assist
advisory staff is to be held on Tuesday 3rd and Wednesday 4th July 2007 at
the University of Manchester's Conference Centre
This symposium is aimed at staff involved in planning for the future of
advisory services in computer centres, MIS departments and libraries. We
are all finding increasing pressure to deliver support to an increasingly
distributed user community and to provide that support near to the point of
use and in a timely and reliable manner. New developments and approaches
can help in expanding the pro-active work of a help desk and the way that
customers interact with it.
Full details and booking information available from
http://www.ucisa.ac.uk/groups/tlig/asg/courses/symp2007
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