Hi,
As I am very reluctant to reinvent the wheel relating to audit, could I
please ask OH colleagues if they have carried out customer audits within
OH? We have set up a SWOT analysis within our OH department and we are
keen to put together some form of questionnaire for our clients relating
to customer satisfaction with the service they receive.
I would be very grateful for any advice.
Kind regards,
Rita
Rita E Ogden
Specialist Practitioner/Clinical Team Leader,
Occupational Health Service,
St. James's University Hospital
Tel: 0113 2065228
Leeds General Infirmary
Tel: 0113 3923267
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