Apologies for cross-posting:
The errors seem to be be restricted to NHS Network computers.
Searches on Dialog Datastar are working fine using an NHS Athens
password on our library staff PCs (which are on a different network)
Searching using the same ID on NHS network PCs is bringing up the "Sorry
your request is invalid!" message. Deleting pre-existing cookies and
altering the cookie security setting to "low" made no difference.
Helen Weir
Harrogate
Honeybourne Claire (East Midlands Strategic Health Authority) wrote:
> Dear all,
> Please see message below and let me know if this works for you.
> Kind regards
> Claire
> Claire Honeybourne
> National Core Content Manager
> East Midlands Strategic Health Authority
>
> East Midlands Healthcare Workforce Deanery
> Kings Meadow Campus
> Lenton Lane
> University of Nottingham
> Nottingham
> NG7 2NA
> Email: [log in to unmask]
> Tel : 07738488565
>
>
> Hello Claire,
>
>> There were two distinct problems occurring yesterday:
>>
>> 1) Error message encountered when searching - Solution is to enable cookies. Or rather delete cookies in IE via internet tools - it works fine
>>
>
>
>> 2) Linking to Full text (or accessing elinks manager) - this problem was a Datastar problem which has been resolved.
>>
>> I am sorry for any confusion, and I really hope that this helps.
>>
>> Best regards
>>
>> Vanessa
>>
>> Dr. Vanessa Lamarche
>> Scientist
>> EMEA Knowledge Centre
>> Corporate Markets
>>
>> [log in to unmask]
>> http://scientific.thomson.com
>>
>> Better Decisions Faster
>>
>>
>>
>
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--
Helen Weir
Deputy Service Manager
Library & Information Service
Strayside Education Centre
Harrogate District Hospital
Lancaster Park Road
Harrogate
HG2 7SX
Tel: 01423 553104 or 553235
Fax: 01423 553097
Email: [log in to unmask]
For more information about the library, visit our web pages at: http://www.harrogatenhslibrary.org.uk/
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