Hi Lisa,
I'm having the same problem too (I didn't even get as far as 5 lines
before it happened) I've no idea why though.
Regards
Derick Yates
EBP Tutor
BHSN Library Management System Administrator
C/O Trust Library and Information Service
Birmingham Women's Health Care NHS Trust
Metchley Park Lane
Edgbaston
BIRMINGHAM
B15 2TG
Tel: 0121 472 1377 extension 6936
Direct Dial Tel: 0121 623 6936
Fax: 0121 623 6922
http://www.bwhct.nhs.uk/library-home.htm
-----Original Message-----
From: UK medical/ health care library community / information workers
[mailto:[log in to unmask]] On Behalf Of Lisa Lawrence
Sent: 26 March 2007 09:40
To: [log in to unmask]
Subject: Dialog Datastar
Hi All
Before I email the Thomson helpdesk, can I just ask - Is anyone else
having problems with Dialog Datastar? I had terrible problems at the end
of last week, with it dropping out of searches with no
warning/explanation or just logging me out of the service and I've had
it again this morning - I'm busily searching in Medline, luckily only 5
lines in, when all of a sudden I get the screen "Sorry your request is
invalid" - basically indicating I've been logged out of the service.
Our Trust IT team are positive there is nothing wrong with our
connection, so assume it's either something specific to Thomson and
Datastar or else something to do with NHS net.
Is anyone else having any issues? I'd like to be able to have some idea
of whether it's a bigger problem, or likely to be something local.
Many Thanks,
Lisa
Lisa Lawrence
Clinical Librarian - Palliative Medicine & Cancer Services
Library & Knowledge Service
Education Centre
Derby City General Hospital
Uttoxeter Road
Derby
DE22 3NE
Tel: (01332) 788155
Fax: (01332) 789233
Email: [log in to unmask]
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