Hello
Blackboard 6.2.3 Enterprise
I am having a recurring issue with a generic account in BB that i have set
up and as yet cannot solve.
We have a generic user account called 'blackboard' with the name to access
BB, most of the time the account is fine, BUT for some unknown reaseon the
account details get merged with a random students account so the generic
logon fails. I thought this may be an issue with the snapshot process
running overnight but this happened again around 1430hrs yesterday, so no
information was being run into BB at that time?
Is there a way of checking activity within the system around that time to
see if i can identify what is causing this, either on BBWEB or BBSQL?
Has anyone come accross this before?
Paul
VLE Administrator.
Doncaster College.
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