Hi,
Following on from earlier emails and having reported that our access to our
two subscriptions was fine on Caliber I decided to look via the Caliber
administrative interface to see whether our subscriptions had been renewed
for 2007. Strangely enough I found that our two subscriptions, Film
Quarterly and Social Problems were set to expire on 28/02/07 and 31/01/07
respectively, so one of our two subscriptions is due to fall over at any
moment!
What I can't be sure of is whether these expiry dates include a gracing
period as our subscriptions should run from January - December each year.
Why is one expiry date at the end of February whereas the other is at the
end of January?
I have emailed (like others I'm sure) Caliber to try and find out what is
going on, but so far haven't received a reply.
This morning I checked with our agent, Ebsco, to see if the payments for our
2007 subscriptions had been "cashed" and was told that our two payments are
still outstanding and that there are a large number of orders (1192)
worldwide on this payment. I can't be sure that this is the reason why
others are suffering losses of access, but it would seem a good bet!
If it hasn't done already Caliber (University of California Press) should
immediately instigate a gracing period for all institutional subscribers to
give them time to resolve their difficulties. If they had had a grace period
in the first place (as is considered good practice) then we could have
avoided the problems some people have reported on this list. They should
also reconsider their policy on whether it is fair for institutions to lose
access to the volumes for which it has previously paid if a subscription
"lapses." (http://caliber.ucpress.net/help?context=TermsAndConditions)
This is one of the busiest times of the year in terms of electronic journal
use at our institution. Surely the most important thing for any journal is
that it gets read. When access can disappear so easily doesn't this threaten
the subscription base for these titles? You only have to think of the effect
on usage statistics. Surely any sane publisher would want to avoid the
problems that such an all or nothing subscription policy can cause when
things go wrong that aren't the fault of the subscribing institution?
My final comment is that if there have been problems with loading
subscriptions into their system then the publisher should communicate this
to its subscribers presumably through the account administrator(s). I am
assuming that this is the route they used when they contacted me about their
license changes back in October 2006.
Cheers
Lesley
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lesley Crawshaw, Faculty Information Consultant,
Learning and Information Services
University of Hertfordshire, Hatfield, AL10 9AB
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
email: [log in to unmask]
phone: 01707 284662 fax: 01707 284666
list owner: [log in to unmask]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Aken, Stephanie
Sent: 30 January 2007 16:22
To: [log in to unmask]
Subject: Re: Caliber
We've lost access to several of our titles. I've been told that the "tape"
orders are not processed yet because of a downloading problem, so these
subscription are not loaded into their system yet. Apparently, there is
absolutely no grace period, even when the problem is not at our end. We've
lost access to all years for these titles, not just for 2007 issues.
Stephanie Nicely Aken, Electronic Resources Coordinator, University of
Kentucky Libraries
William T. Young Library
University of Kentucky
500 S. Limestone
Lexington, KY 40506-0456
phone: (859) 257-0500, ext. 2050
fax: (859) 257-0508
[log in to unmask]
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-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Hamaker, Charles
Sent: Tuesday, January 30, 2007 10:01 AM
To: [log in to unmask]
Subject: Re: Caliber
We've lost access to two of our subscribed titles, not sure when.
Chuck Hamaker
Associate University Librarian Collections and Technical Services Atkins
Library University of North Carolina Charlotte Charlotte, NC 28223 phone 704
687-2825
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Lesley Crawshaw
Sent: Tuesday, January 30, 2007 9:41 AM
To: [log in to unmask]
Subject: Re: Caliber
Hi Louise,
All our subscriptions are fine on Caliber. There are no 2007 issues yet for
our two subscribed titles, so we can't check this access at the moment.
Cheers
Lesley
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lesley Crawshaw, Faculty Information Consultant, Learning and Information
Services University of Hertfordshire, Hatfield, AL10 9AB
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
email: [log in to unmask]
phone: 01707 284662 fax: 01707 284666
list owner: [log in to unmask]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Louise Cole
Sent: 30 January 2007 14:22
To: [log in to unmask]
Subject: Caliber
Dear all,
Has anyone else lost access to some or all of their subscribed titles
through Caliber, the platform for University of California Press journals?
Thanks
Louise
Louise Cole
Electronic Resources Team Leader
Health Sciences Library
Level 7 Worsley Building
University of Leeds
Leeds LS2 9JT
Tel: 0113 34 35502
Fax: 0113 34 34381
E-mail: [log in to unmask]
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