FW: NHS DataStar Training
-----Original Message-----
From: National Core Content NHS England
[mailto:[log in to unmask]]On Behalf Of Ingrid S Evans
Sent: 18 January 2007 15:26
To: [log in to unmask]
Subject: powerpoint to assist training in Dialog Datastar if N3 unavailable
Hi everyone LKDN members - please forward to your local networks
One of our librarians asked for my help in getting her access to the
Datastar databases today as she had a training session and was experiencing
N3 access difficulties. I asked Gavin at Dialog if he had any suggestions,
he has provided us with the 2 very useful Powerpoint presentations attached
which you can use in the event that you cannot access Datastar online.
You can also try the following routes into Datastar.
http://nhs.dialog.com
http://www.athens.nhs.uk
Many thanks to Gavin for his rapid response and assistance (as ever!)
Someone also just asked if I have any idea about timescales for resolution
of this issue. I'm afraid that I have no indication of this as the email
that I sent to N3 support was going to be forwarded to N3 2nd line support.
What happens after that is unknown to me, but as soon as I *do* hear
anything I shall let you know.
In the meantime if you are worried about your training timetables, I would
suggest that your local IT support unit is probably your best port of call
for information on this issue. If they need to speak to N3 the support
ticket number that we used is: TXF 03287194. N3 area aware that this is not
just limited to one Trust.
Best wishes
Ingrid
-------- Original Message -------- Subject: FW: NHS DataStar Training
Date: Thu, 18 Jan 2007 15:47:52 +0100
From: <[log in to unmask]>
To: <[log in to unmask]>
2 powerpoints from last week...
--
Digital Library Service Manager - National Library for Health
Email: [log in to unmask]
******Please note NEW Mobile number: 07901512195 ********
Web: www.library.nhs.uk
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apologies; please do not disclose, copy or distribute information in
this e-mail or take any action in reliance on its contents: to do so
is strictly prohibited and may be unlawful. Please inform us that this
message has gone astray before deleting it. Thank you for your
co-operation.
NHSmail is used daily by over 100,000 staff in the NHS. Over a million
messages are sent every day by the system. To find out why more and
more NHS personnel are switching to this NHS Connecting for Health
system please visit www.connectingforhealth.nhs.uk/nhsmail
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