Dave
Edinburgh has had one disk failure and one overheat alarm that kept
shutting the box down. Streamline sent a new disk in the first instance
and we returned the server in the second. Warranty is until September
2007. The support mail is [log in to unmask]
Quote job number RAL05.
cheers
Steve
> -----Original Message-----
> From: Testbed Support for GridPP member institutes
> [mailto:[log in to unmask]] On Behalf Of David Colling
> Sent: 20 October 2006 13:13
> To: [log in to unmask]
> Subject: GridPP provided machines
>
> Hi,
>
> We are starting to have a lot of disk problems on the four
> machines that were given to us by GridPP. So I would be
> interested to know:
>
> 1. If other people are seeing (have seen) similar problems or
> whether ours are unique ... perhaps caused by an unusually
> pulse of neutrons from the nuclear fusion device at the other
> end of the corridor.
>
> 2. If anybody knows what the warranty status is. I should
> know as I was involved in the procurement, however I disposed
> of my copies of the documentation a few weeks ago when I
> re-arranged my office. I seem to remember that it was "3
> years return to base" that Streamline offered us.
>
> All the best,
> david
>
|