Hello list,
We're currently revising our retention schedules and wondered how long
other authorities keep logs of calls to their 24 hour duty room?
Our initial thought was to keep them for a year as they contain personal
information about the caller. However, our risk manager is concerned about
the possibility of stress or distress claims arising from dealing with
unpleasant scenarios such as the foot and mouth epidemic.
Many thanks,
Nicola Storey
Assistant Records Analyst
Information Management
Powys County Council
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