Hi All,
I have had the following request from a member of my organisation:
Can you please provide us with data retention periods for the following
scenarios:-
*Insurance claim submitted to the Council and insurance payment made
*Insurance claim submitted to the Council and no conclusion yet reached
*Insurance claim submitted to the Council and rejected
*Insurance claim submitted to the Council in error, should have been
submitted to another body
Our retention schedule states 'Settlement of claim plus 6 years (allowing
claimant to reach 25 years old)' for settled claims but that's all and the
reason is good business practice.
I would be very grateful if anyone could advise me and let me know of any
statutory or best practice guidance.
Many Thanks.
Fiona.
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