I would also be very interested in how other institutions measure portal
success and the metrics they used.

--
John Spence - VLP
Software Development & Support Analyst
Development, Information Systems
Nottingham Trent University, UK

-----Original Message-----
From: Institutional portal discussion list
[mailto:[log in to unmask]] On Behalf Of Russell Allen
Sent: 09 August 2006 17:01
To: [log in to unmask]
Subject: Portals, success metrics and evidence

Thank you to all the people that have taken time to reply to my many
questions.  We are continuing to develop our portal and the replies have
provided plenty of reasons why we need a portal.  
However, I am still hoping that somebody can describe what their success
metrics* are and measured the value of their institution's portal
according to them?
I found a presentation by Paul Miller & Liz Pearce entitled 'Stakeholder
Requirements for Institutional Portals: 
Nobody Wants the Weather' 
http://www.fair-portal.hull.ac.uk/pubs_and_pres.html who say at the end
of their presentation that 'Reports for participating institutions, and
overarching report for the community Delivered March/April 2004'  I am
hoping that this might provide some evidence.  Does anybody know where I
can get hold of a copy of the report?  So if anybody knows or if there
are any other portal evaluations that I can read, please do contact me

thanks

Russell Allen
Portal Project Manager
MIS
University of Bradford
West Yorkshire
BD7 1DP

Tel: 01274 235968
Mob: 0779 8668 316
email: [log in to unmask]

*as described by Jesse James Garrett in his book 'The elements of user
experience' (pp 43)