Danny,
I would like to attend this event, please. I would obviously like to
know what the venue is.
Thanks,
Robert.
RMS member: 2289.
-----Original Message-----
From: Records Management Society North of England Group
[mailto:[log in to unmask]] On Behalf Of Danny Budzak
Sent: 29 June 2006 17:25
To: [log in to unmask]
Subject: [RMS-NORTH] CRM and information management
Following the very successful 'CRM and Information Management' workshop
held recently in Northallerton, the event is going to be repeated on
Monday 24 July in Gateshead. It is organised by STEP - Service
Transformation Experience Programme - which is a national project
managed by Leeds City Council.
There will be four sessions:
* What are the information management issues for CRM?
* Information Sharing Protocols
* Information Governance Toolkit
* CRM and information management case study
Obviously records management is a core part of CRM. Or at least it
should be. Part of the aim of the workshops is to get everyone working
around CRM to think about all of the issues - in particular the
information management ones.
The workshop is free and will run from 9.30am - 2.30pm
Please contact me on [log in to unmask] if you are interested
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