Sadly, I think we will not 'get it right' no matter what we do, but
we should be very careful.
1. The 'test-the-tester' approach has to be flawed in exactly the
same way as the simple 'test-the-resource' approach is flawed -
either way it is just as easy to cheat.
2. We know from experience that people decide for themselves who and
what to trust. It is very important to be able to say by whom, using
what tests, and when something was tested.
3. It is also important to say exactly what was tested - the
components of the resource, the resource as a composite object, this
or that version or, if you like, which instantiation of the resource,
etc..
4. We have enough research to show that testing does not and cannot
guarantee accessibility to everyone.
and, what is compelling for me,
5. any individual user only wants to know if the resource will be
accessible to them at the time of delivery.
We have recommended the AccessForAll approach in favour of
generalised testing for certification because that way, the
description of the resource is available for decision-making.
This list, beyond all others, should have many on it who understand
why we use metadata, and they should be able to contribute to how and
why metadata is useful in this context. The credibility of the
metadata is important but so is the content. Specific details are
often needed for accessibility decision-making. If there are too few
details, people who could use resources will miss out on them and if
there is too much demanded, nobody will bother to supply it. These
are the sorts of problems that have been at the heart of our work for
the last few years.
I'd like to think that we can do, as we have always tried to do, and
combine the use of metadata to convey information ABOUT the resource,
basing the statements that make up that metadata on the tests that
W3C so carefully develops. In my humble opinion, this does not lead
to a 'let's certify' approach so much as a 'let's describe' approach.
Surely we want to empower the user to make the important decisions
about what they can/will tolerate just as, when we choose a hard-to-
get-into restaurant, we let our colleagues in wheel-chairs decide to
join us or not: it should be their decision, not ours.
Liddy
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