Here at Leeds, our Library website was redesigned last summer - with
help from usability experts - to follow a task-oriented navigation
paradigm, i.e. instead of links to 'opening times', 'library catalogue',
'e-journals', etc, the main navigation items refer to 'How do I connect
from home?' or 'I want to check my library record' or similar - all
items being determined by users FAQs. http://www.leeds.ac.uk/library/
My question is: does anybody know of other HE websites that have
adopted such a navigation paradigm? I'm particularly interested in
'student services' type questions.... "How do I get a student ID card",
"Do I need a council tax exemption certificate" etc.
Bo
Bo Middleton
Portal Manager
Brotherton Library
University of Leeds
LS2 9JT
0113 343 6386
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