On Thu, 14 Sep 2006, Lindsay, John M wrote:
> found the leaflet used by stagecoach and exeter football club to promote
> using buses to attend home football matches. It is excellent in its
> clarity and simplicity. Well worth finding out whether it has made any
> difference and who uses the buses? i wonder whether there are others?
> Football clubs hadn't occurred to me as special groups of interest,
> which says more about me.
On the same theme, Arsenal FC have produced a lot of material about how to
get to their new ground by public transport. I understand the club is the
football club for which the highest proportion of fans arrive by public
transport, and that a continuation of that high proportion was a
condition of planning consent.
Every home fan (afaik) who is registered as eligible to attend matches has
received a CD-Rom that includes information about public transport and
warnings about restrictions on cars. I actually received 3! The
information includes directing fans seated in different quadrants of the
ground to different tube stations, and to use different routes from those
stations to the ground.
http://www.arsenal.com/article.asp?thisNav=tickets&article=344177 has much
of the information, including a special bus spider map and a customised
interface for the tfl journey planner (ok, it still has some of the
foibles of the tfl journey planner, doesn't know about a crucial set
of steps between Arsenal tube and the ground that affects those of us that
have trouble with steps, and tells you about journeys earlier before
kick-off than you really want to know about).
All told, I think the biggest downfalls of the information were 1) they
hadn't got as much sorted out for the first game as they have now, when
for the first game the vast majority of the 54,000 crowd were making the
journey to the new stadium for the first time, and thus needed the
information more than they do now, and 2) poor/wrong/inadequate
information for disabled people (which is still a problem).
Ben Fairweather
"Dr Arsenal"
N Ben Fairweather PhD, Research Fellow | Tel: +44 116 207 8098
Centre for Computing and Social Responsibility | Centre: +44 116 250 6143
School of Computing, De Montfort University | Fax: +44 116 207 8159
The Gateway, LEICESTER, LE1 9BH, Great Britain | www.ccsr.cse.dmu.ac.uk
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