****************Apologies for cross posting*******************************



TFPL will be offering the following courses during the week before Easter.

If you would like to secure a place on any of the courses then please follow

the weblinks below and fill in the booking form. For further information

please contact Jacky Berry on 020 7332 6000 or email [log in to unmask]

We look forward to welcoming you to TFPL.



copyright for corporate information professionals

date: 3 april

speaker: Paul Pedley

This introductory course provides a grounding in the key issues relating to

copyright for information services in the corporate sector.  It provides a

potted overview of copyright basics, the current law and its application in

the commercial sector. It also considers how copyright law applies to

electronic products and to the internet.

There will be plenty of opportunity for delegates to ask questions and to

bring along examples of copyright problems that they have encountered and

would like some advice on; or to discuss practical situations that

information professionals regularly face and for which they want to check

that they are complying with the law.



outcomes: 

* understand the general principles of copyright * understand what is

permitted under statute * learn about licences from the Copyright Licensing

Agency and Newspaper Licensing Agency * know how copyright applies to

electronic media * be aware of recent changes to copyright law



Course fee: £325.00 + VAT (£381.88) includes buffet lunch and refreshments

http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR953





added value, business case and return on investment

date: 4 april

speakers: Ian Wooler and Boyd Hendriks

This one-day course for knowledge and information managers deals in

pragmatic and clear ways the issues of organisational benefits around

information expressed in Business Cases, Intangible Value, Return on

Investment and the activities and responsibilities connected with these

topics. 



Now more than ever it is vital for information services to show in a

convincing and reliable way the clear and measured benefits of its efforts

in the core processes and knowledge assets of the organisation. Investments

in information technology like intranets, portals and search technology etc.

and expectations from knowledge management and intellectual capital make the

need for clear understanding of results even more important. You will learn

how to do the research within your organisation, how to present your

projected results to a board of directors and how to put a plan of action

together. At the end of the course participants will take away a first draft

of a plan of action for their own organisation. 



outcomes:

* learn how to derive a Return on Investment for the library or information

services of your own organisation and develop the ability to sketch a

complex business case for information and knowledge management * understand

how to provide and prove maximum utilisation of the knowledge assets of your

organisation and develop the ability to construct relevant and applicable

information management related performance indicators * learn how to build

an effective and convincing Plan of Action; * understand how to set-up and

execute the necessary research in your organisation and learn how you can

benchmark your services * be able to adapt successful ways of presenting and

communicating impact, ambition and results to top-management levels * first

draft of a plan of action for your own organisation



course fee: £295.00 VAT (£346.63) includes refreshments and a buffet lunch. 

http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1062





designing and facilitating workshops, learning and team events

*NEW

date: 5 april

speaker: Ian Wooler

This one day course will provide knowledge and information professionals

with practical approaches for designing workshops, learning and team events.

Knowledge and information professionals are often faced with the need to

organise an intervention or event, for example, to address a

business/department challenge, communicate a new method of working,

brainstorm an idea, transfer knowledge, or build a high a performance team. 

The course will provide delegates with the opportunity to look at the

principles of workshop design and the facilitation tools and techniques that

may be used to ensure that such interventions and events are successfully

delivered and have lasting impact.



outcomes:

* be able to design workshop processes and agendas * understand the

importance of learning styles * learn about facilitation tools and

techniques * ability to evaluate success and impact of workshops



course fee: £295.00 + VAT (£346.63) including refreshments and a buffet

lunch

http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1048



writing for the web - writing text that people will read 

date: 7 april

speaker: Maud Hand

 Do you want to write web content that works both for external websites and

the intranet? Your website is your company's calling card so your words have

got to hook the user. This course will teach you how to communicate more

effectively with your customers online. It will also help you to write for

your intranet so that it empowers your employees and guarantees your company

greater long-term success.



outcomes:

* be able to write punchy and persuasive web text 

* develop techniques to structure your web writing wisely 

* simplify content without losing substance 

* reversion print copy & other data into effective web formats 

* adapt your web writing style for different genres 

* edit text with strong titles, sparkling subheads and short sentences 

* understand your audience and tailor your writing accordingly



course fee: £325.00 + VAT (£381.88) includes buffet lunch and refreshments 

http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1039





Kind regards



Jacky



Jacky Berry

Training Manager

TFPL Ltd

2nd Floor, Times Square

160 Queen Victoria Street

London EC4V 4BF 

email: [log in to unmask] 

web: http://www.tfpl.com 

tel: +44 (0)20 7332 6000



 









TFPL Ltd, 2nd Floor, Times Square, 160 Queen Victoria Street, London, EC4V 4BF

Tel: +44 (0)207 332 6000 Fax: +44 (0)870 333 7131





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