Dear Colleagues
We're looking at options for making use of SED in our service. ILL
information on the web suggests that a significant number of libraries
are offering SED, often on an opt-in basis, to all users, or to subsets
of users (usually staff/research pgs). I'd be very interested to know:
A) what proportion of those users who could opt for SED actually do so?
Impressions (a few? the majority?) would be very helpful - actual
figures if any would be great.
B) whether these users tend to download their documents on- or
off-campus
C) whether you have the link sent direct to the user or forward it on
D) do you require users to receive the link via their institutional
email address or any email address they choose
E) whether your institution's network presents any complications (e.g.
firewalls, administrator rights) to users receiving documents via SED on
campus machines
F) whether any libraries not currently offering SED to users are using
SED to receive and print out documents, then supplying the hard copy to
the user. If so, is this on an occasional (e.g. something urgent) or a
frequent/routine basis. And were technical constraints a factor in going
down this route?
Replies in the next few days would be very much appreciated!
Thanks
Helen Thomas
Interlibrary Loans Team
Middlesex University
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