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Subject:

Royal Society journal fulfilment

From:

Adam Marshall <[log in to unmask]>

Reply-To:

An informal open list set up by the UK Serials Group <[log in to unmask]>

Date:

Fri, 26 May 2006 15:54:51 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (47 lines)

*** Portland Customer Services and The Royal Society sign distribution 
agreement ***

Apologies for cross-posting

Portland Customer Services is pleased to announce that it has been 
appointed to handle journal subscription fulfilment on behalf of The Royal 
Society. This agreement will take effect with the renewal of journal 
subscriptions for 2007.

Based in London, The Royal Society is the UK's national academy of science 
founded in 1660. The Royal Society publishes 7 journals in the life and 
physical sciences. The Royal Society previously handled journal fulfilment 
in-house.

Senior Manager of the Royal Society Publishing, Charles Lusty, said, "We 
are delighted to be delegating our subscription fulfilment to Portland 
Customer Services who have a thorough understanding of our market sector, 
and have robust systems that are flexible enough to suit both our needs and 
those of our library and subscription agent clients. Outsourcing these 
labour-intensive processes will release staff and management time to focus 
on providing the best possible customer services to our subscribers."

Rhonda Oliver, Managing Director, Portland Press Ltd: “Portland Customer 
Services appreciates the importance of providing our clients with the 
information they need to run their businesses effectively. We do this via 
ORION, our bespoke online reporting interface, where clients can see all 
their customer and sales data in real time. The Royal Society, by choosing 
our global fulfilment service, has demonstrated its confidence in our staff 
and systems.  Our company’s goal is to become the leading supplier of 
choice for fulfilment to the not-for-profit sector and we look forward to a 
long and fruitful association with such a distinguished member of the 
scholarly publishing community.”

This agreement brings the number of journals handled by Portland Customer 
Services to over 120 on behalf of 20 publishers. Portland Customer Services 
is the fulfilment and distribution arm of Portland Press Ltd. In addition 
to handling journal fulfilment, PCS also offers online journal hosting, 
book order processing, and membership fulfilment and conference 
registration on behalf of learned societies and publishers.

For further information contact: Adam Marshall
For details about renewals for 2007 contact: Sales Office, Portland 
Customer Services, Commerce Way, Colchester CO2 8HP
Tel: +44 (0)1206 796351, Fax: +44 (0)1206 799331, email: sales@portland-
services.com

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