Due to further expansion in the Abingdon, Oxfordshire office, opportunities
exist within Atypon Ltd, a software and services provider to the information
and publishing industries. We are looking for additional Account Managers
and Customer Relations personnel to join our expanding Client support teams.
Customer Relations Managers
The primary objective of this role will be managing ongoing operational
relations with Atypon Link customers, ensuring they are well supported in
all areas of their ongoing partnership with the company.
Key Responsibilities will include
To manage all operational aspects of the ongoing relationship with new and
existing customers, including coordinating communications between Atypon
staff and the client. Providing End User Support. Answering and resolving
customer queries. Maintaining operational relationships with strategic
partners
Atypon Accounts Manager
The primary objective of this role is to be responsible for overseeing and
maintaining all aspects of overall account relations with various Atypon
Publishing partner customers, ensuring they are well supported, managed and
nurtured and their customer satisfaction levels remain high. To be main
conduit between the publisher and the various Atypon functional teams, in
all aspects of the developing client relationship.
Key Responsibilities will include
To account manage all ongoing aspects of the relationship with existing
customers – and new customers as they come on board.
To review, resolve and coordinate requests and responses to wide-ranging
customer needs and actively cultivate new partnership opportunities with
customers.
To act a conduit for ongoing customer communication and co-ordinate
interactions between Atypon staff and customers
For further information please refer to our website www.atypon.com or
contact Lucy McBride [log in to unmask] If you would like to apply for
either position, please forward your CV along with a cover letter to Lucy
McBride at the below email/postal address.
About Atypon:
Since 1996, Atypon has focused on providing software and technology services
to the information industry. Atypon has two electronic publishing
propositions, Atypon Link and Atypon Premium, which together with other
custom modules provide on line content hosting solutions to over 60
publishers. Atypon Premium clients include major websites such as
Blackwell-Synergy, Annual Reviews, and CrossRef as well as mid-sized
commercial and not-for profit publishers. Atypon Link provides a fully
managed low-cost e-publishing solution to a growing group of international
publishers including Walter de Gruyter, the American Marketing Association,
and Thomas Telford. Other Atypon services include PDFplus, which dynamically
adds links to PDFs, and LINKplus, a complete linking solution for
publishers.
Lucy McBride
Marketing Communications Executive
Please note my new contact details
Email: [log in to unmask]
Direct Dial: +44 (0)1235 554882
Atypon Switchboard: +44 (0)870 350 2032
Atypon Limited
23A The Quadrant
Barton Lane
Abingdon
OXON - OX14 3YS
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