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Consultancy Skills

A one-day training workshop for statisticians

To be held at RSS
Errol Street, LONDON
Tuesday 25th July 2006
and repeated on
Wednesday 26th July 2006

Cost:      CStat / GradStat £150
Fellow:  £170
Non-fellow: £230

Please contact Paul Gentry:  [log in to unmask]

A highly participative workshop for statisticians who wish to improve their 
ability to help non-statistical clients.  Discussions and interactive 
exercises will allow participants to explore the non-statistical issues 
that can undermine effective consultancy.

In this short introductory workshop there is insufficient time for the 
roleplays that would be a core feature of a three-day course.

Objectives:

1.  To review the many context-related and inter-personal difficulties that 
statisticians may encounter during consultancy   interactions.
2.  To offer models or theories or paradigms, which shed light on why these 
difficulties arise.
3.  To indicate which ways of working might be most effective with various 
clients.


Programme

10:00                Registration and coffee

10:30                “Introduction” 
                                Roland Caulcutt (Statistical consultant)
The statistical consultant advises his/her client on the collection, 
analysis and interpretation of data, in a particular context   How do the 
roles of statistician and client differ and how well does the statistician 
need to understand the client and the context in order to add maximum value?

11:00       “A journey to more effective 
consultancy”                                           Lynsey Womersley 
(Statistical consultant)
Whether you are working as an individual, or as part of a team, developing 
your consultancy skills is a journey.  In this session we will build on the 
day’s learning by looking together at some of the key stages on that 
journey, and ways to lighten the load a little en route.

12:00                ”Communication between statistician and 
client”                      Julie Bullen (Organisational psychologist)
It has been demonstrated that communication is much easier if statistician 
and client have similar personality types.  What difficulties are you 
likely to have with different types?  In the workshop we will discuss the 
difficulties you are likely to encounter and propose some ways of 
addressing these.  [To discover your personality type, go to 
<http://www.humanmetrics.com/>http://www.humanmetrics.com, or 
http://www.personalitypathways.com.]


13:00       Lunch

14:00       “Communication between statistician and 
client”  (Continued)                Julie Bullen

15:00       “Do you know what clients really 
want?”                                           Roland Caulcutt
If a statistician assumes that a client’s only need is statistical advice 
or data analysis, then he or she is unlikely to understand the difficulties 
that arise in the consulting relationship.  Many psychologists have shed 
light on the needs that people have within the workplace.  An understanding 
of these needs can help consultants to avoid resistance.

15:45       Tea

16:15       “Do you know what clients really 
want?”  (Continued)                              Roland Caulcutt

17:00       Closing discussions

17:15       End of workshop