For those who may not be aware the SLC are now having trouble in
receiving SSAC's (retrieving SSAR now seems to be working fine!)
We sent one yesterday and although the website indicated that document
had been saved we did not receive a receipt and when I phoned this
morning the SSAC had not been received.
I have now been told by the helpline to send SSAC files by email to
[log in to unmask] as a temporary measure until this is
resolved. It would be very useful if this information was forwarded by
the SLC to us instead of us having to find out be keep calling them!
Regards
Roslyn Gray
Student Financial Support Manager
Middlesex University
North London Business Park
Oakleigh Road South
London N11 1QS
Tel : 020 8411 5954
Fax : 020 8411 6137
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