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Subject:

My own thoughts on access in hotels

From:

Helen Bryant <[log in to unmask]>

Reply-To:

Accessibuilt list <[log in to unmask]>

Date:

Tue, 19 Dec 2006 16:47:59 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (115 lines)

This is a short list of my own thoughts.  I haven't gone into much detail, 
such as dimensions, it's just to give a general idea.

Some people rely on built in hoists, because of the degree of severity of 
their disability - and lack of balance/sensation, etc, and do not feel safe 
using portable ones.

 

There must be adequate lighting in the rooms and the corridors.  Many 
hotels seem to like "dim religious light" but this is dangerous for people 
whose sight is reliant on lots of light.

 

There must also be sufficient contrast in the décor.  Some hotels have 
everything in rooms in co-ordinating colours, but if they are all very 
similar colours it is difficult to differentiate between the bed and the 
walls, and the door and the walls. Natural light is the best light.  

 

Also there should be contrasting colours on the edges of any steps, and 
other areas where there is potential for accidents; i.e., by the swimming 
pool.  Steps should NOT be curved, as this is very disconcerting for people 
with visual impairments.

 

Some carpets are very difficult for wheelchair users and people using 
crutches, etc, to negotiate.  This is especially true on slopes.  There is 
nothing worse than having to fight against the pile of the carpet (and 
being pulled in the wrong direction) when you are already struggling to get 
up the slope.  

 

There should be a low serving area at the bar(s) and reception.

 

Doors should be easy to open wherever possible.  

 

The system to actually get into your hotel room should be as simple as 
possible.  Not everyone can use keys, etc.  Swipe cards (or even proximity 
readers) would be a possible answer.

 

Lifts should be as big as possible.  They should not be dark, there should 
be announcements telling you where you are (some lifts feel like you are 
barely moving) and also a visual signal for deaf people.  The controls 
should be low down so that everyone can reach them.

 

There should be induction loops wherever possible, especially at receptions 
and in any conference facilities, and there should be a visual (or other) 
system to warn of fire or other emergencies.  Proper safety procedures 
should be put in place for the evacuation of disabled people.  

 
All signs - particularly those pertaining to safety instructions - should 
be easy to read for people with visual impairments.  This means high 
contrast, clear, large fonts and, possibly, the use of Braille on low 
signs.  These days ALL safety notices MUST have pictorial elements, too.  
As many signs as possible should also include pictures.  Not everyone is 
able to read or understand words immediately.

 

There should be dropped kerbs and easy parking outside the hotel.

 

Facilities should be made available for Guide Dogs/Assisting Dogs; these 
facilities must be kept clean so as not to compromise the health of other 
guests.

 

There should be NO areas to which people with disabilities cannot get.  It 
is discrimination to expect disabled people to pay for facilities that they 
are not enjoying - for example; a riverside view or access to the river.  
Any leisure facilities must also be accessible - gym, swimming pool, etc.

 

Tables in the restaurant (or at least some) should be easy for people using 
wheelchairs to get underneath - central legs are a nuisance. 

 

Baby changing facilities (if provided) should be kept entirely separate 
from toilet facilities for disabled people.

 

There should be a choice between showers and baths in adapted en suite 
bathrooms. 

 

It should be perfectly easy for persons with (some) disabilities to work at 
the hotel.

 

----------End of Message----------
Run by SURFACE for more information on research, consultancy and the distance taught MSc. in Accessibility and Inclusive Design programme visit:
http://www.surface.salford.ac.uk
Archives for the Accessibuilt discussion list are located at http://www.jiscmail.ac.uk/lists/accessibuilt.html

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