This was a very interesting presentation which I'm sure people will find
useful: how to let people have an audio-note of information when they are
not literate....
Mark R D Johnson
Professor of Diversity in Health & Social Care
Mary Seacole Research Centre, DMU
-----Original Message-----
From: Margot Jackson [mailto:[log in to unmask]]
Sent: Monday, July 31, 2006 12:18 PM
To: [log in to unmask]
Subject: Improving consulations in General Practice for people from minority
ethnic groups
An innovative project has been running at Hanover Medical Centre in
Sheffield, piloting the use of digital recording devices to record
personalised audio information for patients to take home and listen to
later.
The devices will record up to one minute of audio information and can
be used again and again. They are inexpensive and small - about the
size of a credit card, so can be carried around easily and the
information played back at any time.
We have been giving them to Somali patients who need an interpreter to
go with them into their appointments with a health professional. The
project has been evaluated and the comments we have received show that
people have really appreciated being given audio information.
I attach the report, but if anyone would like further information
please let me know.
Margot Jackson
Public Health
Sheffield West Primary Care Trust
West Court
Hillsborough Barracks
Langsett Road
Sheffield
S6 2LR
Telephone 0114 226 4660
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