> Hi Jens,

Hi Alessandra,

> 
> In the future I wouldn't want to be told again that I misunderstood 
> so I'd like some (retorical ?) clarification about the support.

I wasn't aware that you had misunderstood anything.

> 
> a) Can we contact other mailing lists and the developers?

For support?  Sure, if you wish.  Owen and Jiri and Greig are there
to provide 1st level storage support for GridPP.  But if you wish
to send email to dCache developers yourself, of course you can do
that.  But if you do, please inform the rest of the group - we don't
want N people to ask the same question.  Or at least inform
Owen/Jiri/Greig so they can update the documentation.

Having said that, I'd prefer if they went through Owen/Jiri/Greig
so we can (also) track the bug.  And we know that the question is
being dealt with, should someone else ask it.

> b) Can we submit our own bugs?

To Savannah?  Sure.

> c) Why do we need a specialised SRM UK savannah bugs section?
> Aren't our
>     bugs the same as anybody else? Wouldn't be better to 
> submit them to a
>     general savannah SRM section?

There are UK specific things such as our lightpaths, and we have more
T2s participating in SC3 than most other countries.  Also the UK
Savannah should/can be used to track all UK storage bugs/issues
- web pages, lightpaths, middleware - not necessarily only dCache,
DPM, BDII, etc.

The intention is to create a single list for the UK.  We'll see
if it useful.  I think it will be.  Also, it's UK specific, we
don't necessarily want to support everyone.

> d) Are the steps suggested in the minutes guidelines and therefore not
>     bounding?

They are guidelines.  Most likely there will be differences between
a novice and a wizard, someone seeking DPM support and someone seeking
dCache support, someone from Tier 2 or Tier 1, etc.  But we should
leverage (buzzword - sorry) the expertise in the community, so all
but the most trivial questions should be exposed to the community.

> 
> Apologies for not attending.
> 

Hope you can attend next time.  I also hope you can attend
the dCache workshop at DESY.  And thanks for reading the minutes :-)


Cheers,
				--jens