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Reinventing trust, collaboration and compliance in social systems
A workshop for novel insights and solutions for social systems design
http://www.cs.ucl.ac.uk/reinvent05/
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In conjunction with GROUP05 Conference
November 6-9 2005
Sanibel Island, Florida, USA
http://www.acm.org/sigs/siggroup/conferences/group05/
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Workshop Topics and Goals
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This workshop aims to explore novel research and design approaches for
social systems.
To date, trust research for such systems has predominantly focused on
policing mechanisms,
stable identities, reputation systems, and rich media channels. We aim to
provide a forum
of discussion for different perspectives.
This workshop will revolve around the four following themes:
1. Building .
. trust, collaboration and compliance is key to the success of social
systems.
Can connections among users encourage cooperative and truthful behaviour?
How can people
be matched more efficiently in order to increase a self policing capacity of
a system? Can
improved matchmaking and social recommendations really improve trust and
cooperation in a group
(e.g. experiments, case studies)?
2. Protecting .
. trust, collaboration and compliance determines whether social systems can
survive in the longer term.
Designers of social systems often face a dilemma. Should they allow
anonymity and benefit from increased
freedom of expression and privacy or should they enforce stable identities
which make policing the system easier?
What are other ways of eliciting self-awareness without compromising the
benefits of anonymity?
3. Repairing .
. trust, collaboration and compliance in social systems allows social
systems to be more self regulatory.
Is bad behaviour in an online context unforgivable? Should actors be
indefinitely negatively branded?
How can reparative facilitation methods and tools inspired by social
psychology (e.g. forgiveness, apologies,
action reversal) be applied in social systems?
4. Research strategies .
. for trust, collaboration and compliance that can provide effective means
for applying a user-centered,
iterative design process. Examples include methods such as experiments,
interviews, ethnomethodology,
focus groups etc.
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Intended Audience
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This workshop is aimed at researchers and practitioners in the area of trust
research and designing social systems. More specifically we are interested
in the views of:
. Researchers who work in established tracks of trust research
( e.g. reputation systems, rich media) and who can find inspiration for
variations to their approaches.
. Researchers who have an interest in the topic, but who feel that
their
approaches or methods have not been adequately represented in the debate to
date.
. Designers and user researchers who are currently working in industry
and
who would like to attain new information on potential commercial
applications.
We are of course open to any other views that will contribute to the points
mentioned above or introduce new themes as well.
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Paper Submission
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We are accepting position papers of no more than 2 pages in length.
Please email papers to this address: [log in to unmask]
Please follow the GROUP05 formatting instructions as specified here:
http://www.sheridanprinting.com/typedept/cscw.htm
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Important Dates
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01. Sep: Paper Submission Deadline
15. Sep: Author Notification
29. Sep: Camera Ready Copies due
06. Oct: Papers Available from conference website
06. Nov: Workshop at GROUP05
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Workshop Organisers
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Anne Adams - UCLIC University College London
Asimina Vasalou - Imperial College London
Jens Riegelsberger - University College London
Philip Bonhard - University College London
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Confirmed Program Committee
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- Prof Jenny Preece, University of Maryland Baltimore County, US
- Prof Pamela Briggs - University of Northumbria, UK
- Dr Nathan Bos, University of Michigan, US
- Dr Scott Counts, Social Computing Group, Microsoft Research, US
- Dr Abigail Sellen, Microsoft Research Cambridge, UK
- Prof William Dutton, Director Oxford Internet Institute, UK
- Dr Florian N. Egger, Ecommuse.com, Geneva, Switzerland
- Prof Susan Wiedenbeck, Drexel University, US
- Dr Annika Hinze - Waikato University, NZ
- Dr Matt Jones, Swansea University UK
- Cliff Lampe - University of Michigan, US
- Dr Steve Marsh - National Research Council of Canada
- Dr Jeremy Pitt - Imperial College London, UK
- Prof Angela Sasse - University College London, UK
Dr. Anne Adams
University College London Interaction Centre,
UCL,
Remax House,
31-32 Alfred Place,
London WC1E 7DP, U.K.
Tel: +44 (0)207 679 5212
Fax: +44 (0)207 679 5295
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