Hi Tony,
> 1. specific e-mail lists associated with specific T2 support posts...
> Emerging e-mail lists defined at
> http://www.gridpp.ac.uk/contact.html
> (somewhat more informal? but focussed discussion on specific areas..)
I think the current storage emailing list is working quite well. So we
should add [log in to unmask] to this page.
> 2. development of a system that handles broad queries, identifies them as
> specific, provides directed responses following e.g. testing and detailed
> interactions with middleware developers - in the GOSC, savannah area..
> http://www.gridpp.ac.uk/deployment/users/support.html
> is the current definition.
Yes, currently this just directs once to GOSC. So I assume we want to
somehow set up bug tracking/savannah like stuff for Data Management,
Storage, Security etc. So the question is which system to use. I think
either bugzilla looks quite good. What we can do is start to look at
setting one up in Edinburgh and people can try it out and see what it is
like. This disadvantage is that I am sure sys admins would rather have
one common type of bug tracking software for the middleware.
Another option is request a new area in lcg savannah say "Storage UK".
I think I should move this discussion we are having to the gridpp
storage list [cc'd] in case other people have ideas. Also others might
have more experience with bug tracking. I tend to use reportbug in
Debian for most of my work.
-Phil
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