Hi Michele / Miles
We've got rid of some unwelcome types using this approach, which you
might want to consider:
We had a problem with ... well crooks (I cannot think of any other word)
using stollen credit card numbers trying to buy our commercial software
from our .com web site. They were persistent and kept changing their
names, details, etc. What we started doing was replying to them pointing
out that from when the accessed our web site we could track them via
their IP address (which is very difficult to forge, as IP spoofing does
not work if you have a firewall that does stateful packet inspection -
they almost all do now). All we had to do if they did not stop was to
get to their ISP and find out from their logs who was logged on and
allocated that IP address at the time of the access and we have their
home or work address. It was very effective, and the fraud attempts
stopped immediately.
So my suggestion is that you point out to users that they can be tracked
right back to their home or work address if they do something they
really should not, and this will go a long way to putting off the sorts
of people you don't want.
Regards
Paul Booth
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