Dear Panel,
I suppose that everybody involved in Records Management would agree that
making staff aware of what Records Management actually is, is a difficult
task. Most people already know that record keeping is quite important
(broadly speaking), but they do not actually know much (if at all) about
the organising, rationalising and effort that is put into the subject.
In my opinion staff within organisations should be made aware that records
are as important as the finance, human resources or library resources of
the company and that they are not just a boring, bureaucratic, grey
activity that involves people with little skills and ambitions. I think
there should be a way of advertising/promoting records within corporate
environments. Not in a heavy way (this is not about a campaign or a fight),
but in a light, attractive way, that would show the benefits of good record
keeping as well as the essential role every member of staff plays in it.
At our organisation we have included two links about records management
(our records policy and some press articles) in internal emails but I do
not think this has been very effective. People tend not to open them.
Hence my question, which I hope does not sound too naive:
Have you ever promoted Records Management within your organisation? If so,
how? What about the outcome? Was it good, positive, or just the oppositive?
Thanks for your cooperation.
Maria Pereira
Assistant Records Manager
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