Jean asked about user testing.
I have found, as others have said, that feedback generated internally is not
always taken very seriously unless it comes from senior staff, and it is
hard to get structured usability testing taken seriously.
In any case, it is a balance of usability vs. aesthetics vs. resources.
We had a useful audit of the site done a couple of years ago by
http://www.forma.co.uk/
We are likely to use
http://openwebsystems.co.uk/home
in future.
--
Sheila Thomas [log in to unmask]
Weldasearch & Web Manager at TWI
http://www.twi.co.uk
_____________________________________________________________________
The information in this e-mail is confidential, and may be legally privileged. It is intended only for the person(s) specified in the above address. Access to this e-mail by anyone else is unauthorised, and any disclosure, copying, distribution or other use of this e-mail is prohibited and may be unlawful. We will not under any circumstances have any responsibility or liability arising out of or in connection with any unauthorised use of this e-mail. Please inform us if this message has gone astray before deleting it.
Please note that all e-mail is monitored.
_____________________________________________________________________
This message has been checked for all known viruses by UUNET delivered
through the MessageLabs Virus Control Centre. For further information visit
http://www.uk.uu.net/products/security/virus/
|