********apologies for cross-posting*******

For more information and to book on any of these courses, please follow the
links below or call the training team on 020 7251 5522. Details of all
courses are available at www.tfpl.com/training. Courses are held in London
in the TFPL training suite, a few minutes walk from Farringdon station,
unless otherwise stated. Please note that in the past week our June courses
have started getting full.

June courses
6 Introduction to records management - SOLD OUT - See Glasgow running on 21
June or contact us about possible extra dates
7 Finance and budgeting for non-financial managers
8 Practical implementation of ISO 15489
8 Professional Support Lawyers and knowledge management - module three
(evening) - NEW
10/17 Return on Investment for libraries and information services -
demonstrating and communicating the value and impact for your organisations
- NEW
13 Weblogs for the information professional (am)
13 Using the internet the easier way (pm)
15/16 Information audit: identifying your organisation's information and
knowledge assets
20/21 Thesaurus Construction demystified
21 introduction to records management - GLASGOW - NEW
22 change management for EDRM implementations - GLASGOW - NEW
22 Business information on the internet: free versus fee
23 Copyright for corporate information professionals
23/24 Information matters! A strategy for 2005-2008 - SEMINAR TAKING PLACE
AT THE STRAND PALACE HOTEL FOR SENIOR MANAGEMENT - NEW
27 The City: understanding the financial institutions of the City of London
27 Embedding and sustaining knowledge management - SEMINAR TAKING PLACE AT
THE STRAND PALACE HOTEL - NEW
28 Successfully marketing your information service: intermediate
29 information architecture foundation programme - NEW DATE

Introduction to records management
Speaker: Jeff Morelli
Date: 6 Jun - SOLD OUT - See Glasgow running on 21 June or contact us about
possible extra dates being added to the training programme
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr332 

Finance and budgeting for non-financial managers
Speakers: Keith Bonson & Beryl Morris	Date: 7 Jun
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr357   

Practical implementation of ISO 15489
Speaker: Philip Jones	Date: 8 Jun
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr412

Professional Support Lawyers and knowledge management - module three - NEW
Speaker: Juliet Humphries	Date: 8 Jun (evening event)
Fee: £125.00 + VAT (£146.88)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr859 

Return on Investment for libraries and information services - demonstrating
and communicating the value and impact for your organisations - NEW
Speakers: Boyd Hendriks, Ian Wooler	Dates: 10/17 Jun - after a great
success on 29 May/6 June - we're running it again 
This two-day course deals in pragmatic and clear ways the issues of
organisational benefits around information expressed in ROI, Business Cases,
Intangible Value and the activities and responsibilities connected with
these topics. Now more than ever it is vital for information services to
show in a convincing and reliable way the clear and measured benefits of its
efforts in the core processes and knowledge assets of the organisation.
Investments in information technology like intranets, portals and search
technology and expectations from knowledge management and intellectual
capital make the need for clear understanding of results even more
important. You'll learn how to do the research within your organisation, how
to present your projected results to a board of directors and how to put a
plan of action together.
Fee: £595.00 + VAT (£699.13)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr857

Weblogs for the information professional
Speaker: Phil Bradley 	Date: 13 Jun (am)
Fee: £145.00 + VAT (£170.38)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr559 

Using the internet the easier way
Speaker: Phil Bradley	Date: 13 Jun (pm)
Fee: £145.00 + VAT (£170.38)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr640 

Information audit: identifying your organisation's information and knowledge
assets
Speakers: Guy Johnson & Vivienne Winterman	Dates: 15/16 Jun
The knowledge and information audit is a management tool with a serious
business purpose. It plays a crucial role in the development of knowledge
management initiatives. It is invaluable to the development of information
rich activities such as Customer Relationship Management and Freedom of
Information processes. It helps ensure that information and knowledge
services are aligned to critical business needs and it is essential to the
development of information and knowledge strategies. This is a highly
interactive two day course that looks at the audit process in the context of
organisations and helps delegates assess their objectives and select
appropriate approaches for an audit in their organisation. A variety of
techniques are explored, as are the skills required for a successful audit.
Fee: £650.00 + VAT (£763.75)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr369  

Thesaurus Construction demystified
Speaker: Stella Dextre Clark	Dates: 20/21 Jun
This two day course addresses the fundamental questions of whether and how
to build a thesaurus, how to adapt it for specific needs and how to plan the
work that will be involved. Practical exercises reinforce the principles and
there will be opportunities to discuss the practicalities of your own
situation. At the end of the course you will be able to decide whether a
thesaurus is a good idea for your application. Alternatively, you will be
able to evaluate an existing thesaurus. The training will include planning
the structure, presentation and other features of the thesaurus you need,
efficiently and effectively.
Fee: £650.00 + VAT (£763.75)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr345

Introduction to records management - GLASGOW - NEW
Speaker: James Lappin	Date: 21 June
This course will look at the key areas that make up the discipline of
records management, including: 
How to diagnose records management issues and challenges; building
classification and retention frameworks that create common structures for
maintaining records; influencing, educating, motivating and empowering
people to manage their records well; developing policies, procedures and
guidance to give clarity to colleagues on how they are expected to manage
their records; evaluating and improving the systems that your organisation
is using to keep its records
Fee: £295 + VAT or varied discount fees if attending more than one course -
see website
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR884 

Change management for EDRM implementations - GLASGOW - NEW
Speaker: James Lappin		Date: 22 June
Moving to EDRM is a huge change for an organisation and for individual
users. Getting the system set up and on people's desktops is one thing, but
the compliance and information sharing benefits of EDRM will only be
realised if people actually use the system to save their records and to seek
out the information they need.
This course will look at how change management approaches differ from
traditional project management approaches (and how the two approaches can
work together); how to involve users in the building of the key frameworks
and policies that you need to have in place for EDRM to work; and how to
build the information management competencies necessary for the successful
adoption of EDRM.
Fee: £295 + VAT or varied discount fees if attending more than one course -
see website
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR885 

Business information on the internet: free versus fee
Speaker: Karen Blakeman	Date: 22 Jun
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr300 

Copyright for corporate information professionals
Speaker: Paul Pedley	Date: 23 Jun
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr400 

Information matters! A strategy for 2005-2008 - NEW
Facilitators: Liz Maclachlan, Sandra Ward, Ian Wooler		Dates: 23/24
Jun
Venue: Strand Palace Hotel, London
A summit that will determine the future for information specialists. This
event will provide you with a unique opportunity to build your future - and
that of information specialists. Taking a 3 year timeframe the format of the
Summit will provide you with the opportunity to work with your peers to:
identify the challenges facing corporate organisations and the information
management issues resulting from those challenges explore ways of tackling
those issues and potential solutions check your own strategic agendas: and
crucially brainstorm the content of a 'white paper' / position document
setting out the information future of organisations and how success will
depend on senior management taking information management seriously.
Fee: £595.00 + VAT (£699.13)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR879  

The City: understanding the financial institutions of the City of London
Speaker: Sylvia James		Date: 27 Jun
Fee: £325.00 + VAT (£381.88)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr298 

Embedding and sustaining knowledge management - NEW
Speaker: Chris Collison		Date: 27 Jun
Venue: Central City training Venues, Smithfield, London Chris uses examples
of how existing company processes and leadership behaviours can be
"infected" to ensure that knowledge management becomes an "unconscious
competence". He also explains in detail the concept of "knowledge-based
benchmarking". This innovative approach combines benchmarking, performance
management and knowledge-sharing to reverse the defensive
"not-invented-here" culture which performance league tables and benchmarking
often generate. Delegates will receive hands-on training in this highly
transferable technique, proven in public and private sector and including an
electronic tool to enable them to apply the technique quickly in their own
organisations, and a signed copy of the new edition of "Learning to Fly.
Fee: £495 + VAT (£581.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR888

Successfully marketing your information service: intermediate
Speaker: Ruth Sanderson	Date: 28 Jun
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr536

Information architecture foundation programme - NEW DATE
Speaker: Adrian dale		Date: 29 Jun
Fee: £325.00 + VAT (£381.88)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr572

Amy Millis
Training administrator
TFPL
020 7251 5522

TFPL Ltd 17-18 Britton Street, London, EC1M 5TL
Tel + 44 (0)20 7251 5522 Fax + 44 (0)20 7251 8318

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